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Greenway Kia West - Service Center

Orlando, FL

4.2
1,828 Reviews

1,828 Reviews of Greenway Kia West - Service Center

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June 27, 2025

Thanks Jessie for helping me with my services I’ll back back thank you I always come here More

by cedstrick04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Great service tech was good as well and will be back next service visit! Thank you More

by rosgon2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Tony service rep has always provided top notch service even when you have another service rep working with you, he always inputs information that works in your favor best for the car or financially worth More

by CARRIE.G153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Things weren't going according to plan but they handled it well and problem ultimately resolved. More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

This is great service thank you so much I appreciate it see you next time More

by pierre.louismacsene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
June 25, 2025

I had an Excellent Service I went to the Wrong Dealer For A Recall, But I spoke to Tony and he accept to help me with my car. I was so happy. Thanks for the Great Service. More

by Serranonancy783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Worse customer service ever. No communication. No calls returned. Horrid to deal with. Got stranded at dealership with no way home. More

by wmsummernights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Mahogany
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback, and I'm truly sorry for the experience you described. This is not the level of service we aim to provide, and I apologize for any frustration or inconvenience you faced. I would appreciate the opportunity to make things right—please reach out to our management team directly so we can address your concerns and ensure this does not happen again. Your feedback is important, and we’re committed to providing a better experience for all our customers.

June 22, 2025

They are polite and friendly. I like when you are in the waiting room they give you snacks and drinks while you wait. More

by connie870s
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Jun 24, 2025 -

Greenway Kia West responded

Thank you for your 4-star review, Connie! We’re glad to hear you enjoyed our polite and friendly staff, as well as the complimentary snacks and drinks in our waiting room. At Greenway Kia West, we strive to make every visit as comfortable and welcoming as possible. We appreciate your feedback and look forward to serving you again soon! —Greenway Kia West Team

June 22, 2025

Professional and very courteous The whole team is very professional and courteous from the gentleman I receive you to the point that you leave. I truly appreciate the team that helps us. More

by IndhiraFeliciano
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 24, 2025 -

Greenway Kia West responded

Thank you so much for the 5-star review, Indhira! We’re thrilled to hear that our entire team provided you with professional and courteous service from start to finish. At Greenway Kia West, we pride ourselves on creating a welcoming and respectful experience for every guest. Your appreciation means a lot to us, and we look forward to seeing you again soon! —Greenway Kia West Team

June 22, 2025

Service was fast and professional I will come back to this location greenway kia west More

by kate18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Greenway Kia West responded

Thank you so much for your 5-star review, Kate! We’re glad to hear that you received fast and professional service at Greenway Kia West. Our team is committed to providing quick, reliable, and friendly service every time you visit. We look forward to welcoming you back for your next service or whenever you need us! —Greenway Kia West Service Team

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