Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Greenway Kia West - Service Center

Orlando, FL

4.2
1,891 Reviews
Call Service Center (844) 706-0067

1,891 Reviews of Greenway Kia West - Service Center

Sort by
July 18, 2025

I appreciate the explanation of what is maybe needed and the promptness of getting my car back as promised. More

by STEPHANIELITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 18, 2025

The worst The worst experience, they have no empathy for their customers, waited 5 hours or more just to change a tire More

by vaneangelis01
Recommend Dealer
No
Employees Worked With
Keiara Lluberes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
Report | Print
July 17, 2025

Servicio rápido, buen trato al cliente, lo recomiendo al 100% y al final siempre te explican los cambios necesarios al vehículo More

by Hector Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Greenway Kia West responded

Thank you, Hector, for your wonderful review and for recommending Greenway Kia West in Orlando! We’re delighted to hear you received fast service and excellent customer care from Brett Sopocy and our team. Clear communication about vehicle maintenance is always our priority. ¡Gracias por su confianza y recomendación! Nos alegra saber que recibió un servicio rápido y una explicación detallada de los cambios realizados en su vehículo. Si necesita ayuda en el futuro, siempre estamos aquí para servirle en Orlando, Winter Garden, Kissimmee y áreas cercanas. We appreciate your support and look forward to serving you again!

July 17, 2025

Great spot they make sure you leave with a nee car and a really good car at that More

by tbone123.ah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 17, 2025

Service advisor is great and has been very accommodating. My issue is with the delay in repairing my vehicle More

by islandfever52
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Report | Print
Jul 17, 2025 -

Greenway Kia West responded

Thank you, islandfever52, for your 5-star review and for sharing your experience with Greenway Kia West in Orlando. We’re pleased to hear that Brian Jones provided excellent and accommodating service during your visit. However, we apologize for the delay in repairing your vehicle and understand how frustrating that can be. We appreciate your patience and feedback, as it helps us improve our process for all customers in Orlando, Winter Garden, Kissimmee, and the surrounding area. If you have any further questions or concerns, please don’t hesitate to reach out to our team—we’re here to help and ensure your complete satisfaction. Thank you again for choosing Greenway Kia West!

July 16, 2025

It was great snacks and good conversation Definitely will be back there for the great service More

by joseph.borges.jb71
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Report | Print
Jul 17, 2025 -

Greenway Kia West responded

Thank you, Joseph, for your wonderful review! We’re delighted you enjoyed the snacks, great conversation, and excellent service from Brian Jones at Greenway Kia West in Orlando. Creating a comfortable and welcoming experience for our customers is always our goal. We look forward to seeing you again soon and appreciate your trust—whether you’re visiting us from Orlando, Winter Garden, Kissimmee, or the surrounding area. Thank you for being part of the Greenway Kia West family!

July 16, 2025

They took care of my problem quickly and professionally. I was able to drop it off in the morning and pick it up that afternoon. More

by Edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Greenway Kia West responded

Thank you, Edwin, for your 5-star review! We’re glad Tony Nguyen and our service team at Greenway Kia West in Orlando were able to resolve your vehicle issue quickly and professionally. Same-day service is always our goal, and we’re pleased you had a smooth experience. If you ever need assistance again—whether you’re from Orlando, Winter Garden, Kissimmee, or beyond—our team is here to help. Thanks for choosing us and for being part of the Greenway Kia West family!

July 16, 2025

“Friendly staff, fast service, honest pricing, clean facility—best car buying experience I’ve ever had!” More

by kidfreezebx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Greenway Kia West responded

Thank you, kidfreezebx, for your fantastic review! We’re thrilled to hear you had the best car buying experience ever at Greenway Kia West in Orlando. Jesse Martins and our team take pride in providing friendly service, fast turnaround, honest pricing, and a clean facility for all our customers from Orlando, Winter Garden, Kissimmee, and beyond. Your feedback means a lot to us. If you ever need anything in the future, we’re always here to help. Welcome to the Greenway Kia West family!

July 16, 2025

This is my fourth KIA that tells you everything about how feel about your product Would like to see the same care and concern and support your team gives during the sale After you sale the vehicle When More

by maayrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Greenway Kia West responded

Thank you, maayrr, for your loyalty and for choosing Greenway Kia West in Orlando for your fourth Kia! We truly appreciate your trust in our brand and are glad to know you value our vehicles and the attentive service you receive during the sales process. We also appreciate your honest feedback regarding after-sales support. Our goal is to provide the same level of care and attention throughout your entire ownership experience, including service visits. We’re sharing your comments with our Service Manager, Mark Foster, so we can continue to improve our follow-up and ensure every customer feels supported long after the sale. If there’s anything we can do to better assist you, please reach out to Mark directly at markfoster@greenwayauto.com. Thank you again for your feedback and for being a valued member of our Greenway Kia West community!

July 15, 2025

Very good Very good attentio very professional and excelent service Jesse explaineed everthing we needed More

by REINAREYESPACHECO
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Jul 17, 2025 -

Greenway Kia West responded

Thank you, Reina, for your kind words and 5-star review! We’re glad Jesse Martins provided you with professional service and clear explanations during your visit. At Greenway Kia West, we strive to deliver excellent care and attention to every customer. We appreciate your trust and look forward to assisting you again!

1
2
...
190