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Greenway Kia West - Service Center

Orlando, FL

4.2
1,235 Reviews

1,235 Reviews of Greenway Kia West - Service Center

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November 26, 2024

It was good nothing more to say. Thanks will be back again. Fifthteen words too long More

by Genesis L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres, Elizabeth
Nov 26, 2024 -

Greenway Kia West responded

We really appreciate you taking the time to leave Greenway Kia West this awesome review, thank you!

November 25, 2024

good service just to expensive with a coupon. they don't do coupon matches smh More

by SHEBAS1263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
Nov 25, 2024 -

Greenway Kia West responded

Thank you for taking the time to leave Greenway Kia West a review. We are happy to hear you enjoyed your service and appreciate the feedback regarding our prices. If you need any further assistance with the coupons, please don't hesitate to reach out.

November 25, 2024

It was okay nothing more to say. Thanks will be back again. Fifth teen words too long More

by Ayonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 25, 2024 -

Greenway Kia West responded

We really appreciate you taking the time to leave Greenway Kia West this review, thank you!

November 25, 2024

Everyone was very nice and helpful with in the time frame they said the car would ready More

by LISACASTELLI09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Greenway Kia West responded

We appreciate your business and your review. Please contact us directly if we can assist you with anything else.

November 25, 2024

Worst service ever was lied to and ignored got my vehicle back worse than before More

by Troynfutch86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank service advisor
Nov 25, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 25, 2024

The staff was great and friendly, they had my car ready in the time frame they gave me. More

by ADRIANAHENAO2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Greenway Kia West responded

We love seeing 5-star reviews for our team here at Greenway Kia West. Thanks for the kind words!

November 25, 2024

Excelente servicio, tiempo de espera corto y trabajo completo terminado en poco tiempo , amables y atención única para la espera More

by Maria Zerpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

The people are knowledgeable and very helpful. It is a little difficult to get someone on the phone, but a good experience once you actually do get someone. More

by PENSANTEFJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 24, 2024

Our Sedona broke down while we were on vacation. The prices were excessive and customer service was well below expectations, they simple do not have an adequate number of service advisors for there More

by jenhowe78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 25, 2024 -

Greenway Kia West responded

Jen, thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

November 24, 2024

Bad service lier take customer money I bring my car there they can't even all problems with car they will lie to you take ur money send u somewhere else pay no information More

by guerdygerminal11
Recommend Dealer
No
Employees Worked With
Bad service
Nov 25, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

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