Greenway Kia West - Service Center

Greenway Kia West responded

Thank you, islandfever52, for your 5-star review and for sharing your experience with Greenway Kia West in Orlando. We’re pleased to hear that Brian Jones provided excellent and accommodating service during your visit. However, we apologize for the delay in repairing your vehicle and understand how frustrating that can be. We appreciate your patience and feedback, as it helps us improve our process for all customers in Orlando, Winter Garden, Kissimmee, and the surrounding area. If you have any further questions or concerns, please don’t hesitate to reach out to our team—we’re here to help and ensure your complete satisfaction. Thank you again for choosing Greenway Kia West!

Greenway Kia West responded

Thank you, Hector, for your wonderful review and for recommending Greenway Kia West in Orlando! We’re delighted to hear you received fast service and excellent customer care from Brett Sopocy and our team. Clear communication about vehicle maintenance is always our priority. ¡Gracias por su confianza y recomendación! Nos alegra saber que recibió un servicio rápido y una explicación detallada de los cambios realizados en su vehículo. Si necesita ayuda en el futuro, siempre estamos aquí para servirle en Orlando, Winter Garden, Kissimmee y áreas cercanas. We appreciate your support and look forward to serving you again!

Greenway Kia West responded

Thank you, kidfreezebx, for your fantastic review! We’re thrilled to hear you had the best car buying experience ever at Greenway Kia West in Orlando. Jesse Martins and our team take pride in providing friendly service, fast turnaround, honest pricing, and a clean facility for all our customers from Orlando, Winter Garden, Kissimmee, and beyond. Your feedback means a lot to us. If you ever need anything in the future, we’re always here to help. Welcome to the Greenway Kia West family!

Greenway Kia West responded

Thank you, maayrr, for your loyalty and for choosing Greenway Kia West in Orlando for your fourth Kia! We truly appreciate your trust in our brand and are glad to know you value our vehicles and the attentive service you receive during the sales process. We also appreciate your honest feedback regarding after-sales support. Our goal is to provide the same level of care and attention throughout your entire ownership experience, including service visits. We’re sharing your comments with our Service Manager, Mark Foster, so we can continue to improve our follow-up and ensure every customer feels supported long after the sale. If there’s anything we can do to better assist you, please reach out to Mark directly at markfoster@greenwayauto.com. Thank you again for your feedback and for being a valued member of our Greenway Kia West community!

Greenway Kia West responded

Thank you, Joseph, for your wonderful review! We’re delighted you enjoyed the snacks, great conversation, and excellent service from Brian Jones at Greenway Kia West in Orlando. Creating a comfortable and welcoming experience for our customers is always our goal. We look forward to seeing you again soon and appreciate your trust—whether you’re visiting us from Orlando, Winter Garden, Kissimmee, or the surrounding area. Thank you for being part of the Greenway Kia West family!

Greenway Kia West responded

Thank you, Edwin, for your 5-star review! We’re glad Tony Nguyen and our service team at Greenway Kia West in Orlando were able to resolve your vehicle issue quickly and professionally. Same-day service is always our goal, and we’re pleased you had a smooth experience. If you ever need assistance again—whether you’re from Orlando, Winter Garden, Kissimmee, or beyond—our team is here to help. Thanks for choosing us and for being part of the Greenway Kia West family!

Greenway Kia West responded

Thank you for sharing your experience. We’re very sorry for the frustration and inconvenience you’ve had with your recent service, especially regarding the AC issue and communication. This is not the standard we strive for, and we want to make it right. Please contact our Service Manager, Mark Foster, at markfoster@greenwayauto.com so we can review your situation and work toward a resolution as soon as possible. Your satisfaction matters to us, and we appreciate the opportunity to address your concerns directly.

Greenway Kia West responded

Thank you, Reina, for your kind words and 5-star review! We’re glad Jesse Martins provided you with professional service and clear explanations during your visit. At Greenway Kia West, we strive to deliver excellent care and attention to every customer. We appreciate your trust and look forward to assisting you again!