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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,614 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,614 reviews

June 05, 2025

Worst service department I've ever experienced. Can't fix an issue with "carplay". It's been 2 years. They blow you off. Don't return phone calls. Don't return texts. Very bad business practice More

by Vac13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Greenway Kia West responded

Hi Vac13, We’re very sorry to hear about your ongoing frustration and sincerely apologize for the poor experience you've had with our service department. This is certainly not the standard we hold ourselves to at Greenway Kia West, and we understand how upsetting it must be to deal with an unresolved issue for such a long time. We take your feedback seriously and would appreciate the opportunity to make this right. Please reach out directly to our service management team at (insert direct phone number or email) so we can personally review your case and find a solution. Thank you for bringing this to our attention. Sincerely, The Greenway Kia West Team

June 05, 2025

Sure! Aqui está uma avaliação positiva de 15 palavras em inglês para um dealership: “Excellent service, friendly staff, fair prices, and a smooth car-bu More

by Max Camargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Greenway Kia West responded

Hi Max, Thank you for the fantastic 5-star review! We’re thrilled to hear you had an excellent car-buying experience with our friendly team here at Greenway Kia West. Providing great service, fair pricing, and a smooth process is exactly what we aim for. We truly appreciate your support and look forward to helping you with all your future vehicle needs in Orlando! Best regards, The Greenway Kia West Team

June 05, 2025

Best review I can give is that after one year of my 1st KIA, I went back to Greenway to change it to a newer one and was glad to have Kerem, seller last year, behind the scene as a manager this year taking More

by wrebello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hernandez Bonano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Achraf Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karem Cakman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Greenway Kia West responded

Hi Wrebello, Thank you so much for the amazing 5-star review! We're honored you chose Greenway Kia West in Orlando again to upgrade to a newer KIA after your first great experience. It's wonderful to hear Kerem was able to assist you both last year as your salesperson and this year as a manager behind the scenes—he's truly a valued part of our team. Your continued loyalty means everything to us. Enjoy your new KIA, and we look forward to helping you with all your future vehicle needs—whether it’s sales, service, or trade-ins—right here at Greenway Kia West! Best regards, The Greenway Kia West Team

June 04, 2025

Was told of delays up front and was greeted shortly after. Explained things well and very courteous. More

by RCFALER2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Greenway Kia West responded

Hi RCFALER2001, Thank you for the 5-star review! We're glad to hear our team greeted you promptly, kept you informed about delays, and provided clear, courteous communication throughout your visit. At Greenway Kia West, we pride ourselves on honest service and great customer care. We appreciate your support and look forward to seeing you again! Best regards, The Greenway Kia West Team

June 03, 2025

I would not have bought a vehicle if it wasn't for Amine, he did great, did not like that I had to settle for a different car than I originally wanted and completely disliked the wait all the stars are becau More

by Vgarciabeato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amine Dkhissi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galina Lappo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Greenway Kia West responded

Hi Vgarciabeato, Thank you for your honest review and for choosing Greenway Kia West. We're truly grateful for your kind words about Amine and Carlos—both are dedicated to providing excellent customer service, and we're glad they made a positive impact on your experience. We’re sorry to hear the process didn’t go exactly as planned and that you had to settle for a different vehicle. Your feedback is important and will be shared with our team to help us improve moving forward. Thank you again for your business, and we hope to better serve you in the future. Best regards, The Greenway Kia West Team

June 03, 2025

Surprisingly easy to get the car I wanted for cheaper than I was expecting to get it. More

by alexdiantonio45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Urquilla Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Greenway Kia West responded

Hi Alex, Thank you for the awesome 5-star review! We're thrilled to hear it was easy to get the car you wanted—and for less than expected. That’s exactly the kind of experience we aim to deliver here at Greenway Kia West. Enjoy your new ride, and let us know if there’s anything you need down the road! Best regards, The Greenway Kia West Team

June 03, 2025

Very helpful and knowledgeable about the vehicle we purchased. He took the time to explain the features of the vehicle to us More

by latasha22rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Urquilla Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Greenway Kia West responded

Hi Latasha, Thank you for the 5-star review! We're so glad to hear that your salesperson was helpful, knowledgeable, and took the time to walk you through all the features of your new vehicle. At Greenway Kia West, we’re committed to making sure every customer feels confident and informed about their purchase. Enjoy your new ride, and let us know if you need anything in the future! Best regards, The Greenway Kia West Team

June 03, 2025

I was immediately greeted when I pulled up and check in process was fast and easy More

by Sandrarocco88
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Jun 10, 2025 -

Greenway Kia West responded

Hi Sandrarocco88, Thank you for the 5-star review! We're glad to hear you were greeted right away and that the check-in process was fast and easy. At Greenway Kia West, we aim to make every visit smooth and stress-free. We appreciate your support and look forward to seeing you again! Best regards, The Greenway Kia West Team

June 03, 2025

They were very fast and friendly. When I pulled up I was immediately greeted.They explained what was going to happen with my car and I really appreciate the explanation. More

by Sandrarocco88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Greenway Kia West responded

Hi Sandrarocco88, Thank you for the great review! We're happy to hear you had a fast, friendly experience and that our team greeted you right away. Clear communication is a top priority for us at Greenway Kia West, so we’re glad you appreciated the explanation about your vehicle. We look forward to serving you again! Best regards, The Greenway Kia West Team

June 03, 2025

Great help and the shuttle driver was very professional, helpful and friendly. He made the waiting bearable. More

by Dianeingram80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Greenway Kia West responded

Hi Diane, Thank you for the great review! We're so glad you had a positive experience and that our shuttle driver helped make the wait more comfortable. At Greenway Kia West, we take pride in providing professional, friendly service every step of the way. We appreciate your kind words and look forward to assisting you again! Best regards, The Greenway Kia West Team

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