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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,614 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,614 reviews

June 15, 2025

I’m glad they were able to fit me in after 5 to do a brake recall. More

by RUDDJ002
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for the 4-star review! We’re glad we were able to get you in after 5 to take care of your brake recall. At Greenway Kia West, we know how important flexibility and safety are, and we’re happy we could accommodate your schedule. We appreciate your feedback and look forward to serving you again! —Greenway Kia West Service Team

June 15, 2025

The overall experience was good, though it took a really long time but in the end we were pleased with what we recieved. More

by sydney.trussell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hamden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for the 4-star review, Sydney! We're happy to hear you were pleased with the outcome and had a good overall experience at Greenway Kia West. We understand that time is valuable, and we appreciate your patience throughout the process. Your feedback helps us improve, and we hope to make your next visit even smoother and worthy of a full 5 stars! —Greenway Kia West Team

June 15, 2025

Loved working with Jesse and the whole Kia team they were all very friendly and professional. Would definitely recommend More

by fancyfeet85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Greenway Kia West responded

Thank you for the fantastic 5-star review! We’re so glad to hear you loved working with Jesse and the entire team at Greenway Kia West. Friendly, professional service is what we aim for, and it means a lot to know you'd recommend us. We truly appreciate your kind words and look forward to helping you again in the future! —Greenway Kia West Team

June 15, 2025

I felt like I was being taken advantage on my return visit. I was asked to verify that the $$ wire was sent and the DL of my father who set that up for me. After all they tried to raise my monthly pay More

by erin50234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Abusoud
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for sharing your experience, Erin. We’re truly sorry to hear that you left feeling taken advantage of—that is never the experience we want any of our customers to have. We understand your concerns, and we take them seriously. Respect, transparency, and fairness are values we strive to uphold with every guest, and we regret that we fell short. Please consider reaching out to our management team so we can look into this further and make things right. Your feedback is important to us and helps us improve. —Greenway Kia West Management Team

June 14, 2025

Very polite and knowledgeable service! Quick and efficient check out! Relaxing waiting space! Thank you KIA! More

by dmauk88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for the fantastic 5-star review! We're so glad to hear you had a polite, knowledgeable, and efficient service experience at Greenway Kia West. It’s great to know you also enjoyed our relaxing waiting area—we want every visit to be as comfortable as it is convenient. We appreciate your kind words and look forward to welcoming you back! —Greenway Kia West Service Team

June 14, 2025

When you’re in the market for a budget friendly car a KIA is an option, so after the purchase expect to receive average service, you get what you pay for. Such has been my experience with this service center More

by SREVENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Sopocy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for your honest feedback. We're sorry to hear that your experience with our service center felt average—we always strive to exceed expectations, regardless of budget. Your insights are valuable, and we’ll be sure to share them with our team as we continue working to improve the level of service we provide. If there’s anything specific we can do to better support you moving forward, we’d welcome the opportunity to help. —Greenway Kia West Service Team

June 14, 2025

The price for the part that needed to be replaced was reasonable but the labor costs were astronomically expensive. More

by kmicci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Greenway Kia West responded

Thank you for your 4-star review and honest feedback. We're glad to hear you found the part pricing reasonable, but we understand your concerns about labor costs. We strive to provide fair, transparent pricing, and we appreciate you bringing this to our attention. Your feedback helps us improve, and we hope to offer you an even better experience next time. —Greenway Kia West Service Team

June 13, 2025

Very quick and easy Very quick, easy, kind workers every time I come in. Brett was very nice and professional More

by dejesusmeranda
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for the wonderful 5-star review, Meranda! We're so happy to hear that every visit to Greenway Kia West has been quick, easy, and supported by our kind and professional team. Shoutout to Brett for delivering great service—we’ll be sure to pass along your kind words. We appreciate your loyalty and look forward to seeing you next time! —Greenway Kia West Service Team

June 13, 2025

I really enjoyed my experience at Greenway Kia in Orlando. Jeremy was awesome and did a great job trying to accommodate a car that would fit my budget as well as be comfortable for me to be in. More

by GODSGOURMET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you so much for the 5-star review! We're thrilled to hear you had a great experience at Greenway Kia West in Orlando. Jeremy is truly dedicated to helping customers find the perfect fit, and we're so glad he was able to assist you in finding a car that matched both your budget and comfort. We appreciate your kind words and look forward to helping you again in the future! —Greenway Kia West Team

June 12, 2025

Great great would recommend to anyone they have great customer service . Atmosphere is great tooo More

by marlon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse martin
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for the great 4-star review, Marlon! We're thrilled to hear that you enjoyed our customer service and welcoming atmosphere at Greenway Kia West. Your recommendation means a lot to us! If there’s anything we can do to make your next visit a full 5-star experience, we’d love the opportunity. Thanks again for choosing us! —Greenway Kia West Team

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