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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.1
2,790 Reviews
Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul! Remember, We Wanna See Ya in a Kia! Visit us locally at 3407 West Colonial, Dr Orlando, FL, Greenway Kia is proud to serve the communities of Sanford, Orlando, Daytona Beach, Tampa, Lake Mary, Jacksonville, Miami, Leesburg, Winter Park, Kissimmee, and so many more with our quality products. We make residents of these places part of our Kia family everyday!! Stop by today to visit with Preston and find out why he wants you to be part of the family! Have we mentioned that our pricing won't be beat! Orlando Kia will beat all competitor prices, and is extremely aggressive with financing and will make your car buying experience a pleasant one! Find out more today about our LOW, LOW prices! Call today to schedule your appointment.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 2,790 reviews

August 23, 2024

I can say I was satisfied with the service of my vehicle and it’s also recommend my friends and colleagues to take advantage of the service More

by ricardo131johnson41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Aug 23, 2024 -

Greenway Kia West responded

Thank you for sharing your satisfaction with our service at Greenway Kia West! We appreciate the recommendation and look forward to assisting your friends and colleagues.

August 23, 2024

Julio is an incredible Advisor Wherever he Goes I Will Follow. He Is Everything an Advisor should be. More

by MLOPEZ02517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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Aug 26, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're delighted to hear that Julio provided exceptional service at Greenway Kia West. We'll make sure he knows how much his efforts are appreciated!

August 23, 2024

Tony was great. Sat outside which I prefer Was out in a couple of hours More

by nbauer47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony. Service
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Aug 26, 2024 -

Greenway Kia West responded

Thanks for the shoutout! Tony and the team at Greenway Kia West wish you smooth, safe miles ahead.

August 23, 2024

Good everyting. Mag is perfect man he help me with other Turkish helper. This is my second car from there. I love Kia More

by sahinmikail748
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West again! We're glad to hear Mag and the team provided great assistance. Enjoy your new car!

August 22, 2024

In short, this is a substandard dealership. From the dealer location, appearance of dealership(looks rundown), quality of the staff(sales and others) sales process, car preparation and delivery More

by armrocket
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Castro Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Greenway Kia West responded

We apologize for the appearance of our store not meeting your expectations. Please know that we have invested significantly this year to begin a series of upgrades. Regarding your comments about the "quality" of our employees, I would like to emphasize that our staff are hardworking individuals doing their best to support their families. We are proud to be part of the downtown Orlando/Pine Hills community, which has been our home for nearly 20 years. I must say that I find your assessment disheartening, as it overlooks the efforts and humanity of our team. If you would like to discuss this further, please reach out direclty. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

Aug 30, 2024 -

armrocket responded

Alberto, Thanks for your response. Apparently you did not take my previous response as constructive criticism. ?? I’ll be glad to speak with you personally/privately as you requested. In fairness I should point out that we not only purchased a Kia from your dealership, we also purchased a Lexus from the Wesley Chapel dealership the next week. Maybe it’s not fair to compare the two dealerships. But, the purchase, car/dealer preparation, delivery and follow up after the sale could not be any different. I could go on and on. Hopefully, you get the picture. As a note: I’m still finding plastic wrap on the Telluride brake pedal, gas pedal, under the floor mats and I’m still waiting for the in residence vehicle training as promised. Feel free to give me a shout to discuss further.

August 22, 2024

The service at Kia gets worse with every visit and I’ve been going there for the past 5 years. More

by Tamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Would prefer not to say.
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Aug 27, 2024 -

Greenway Kia West responded

Tamie, while we appreciate your loyalty, we are disappointed to hear this negative feedback. We would like to discuss this further with you. Would you please reach out to me directly? Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 22, 2024

Greenway kia customer service and service people is very nice thay know how to take care customer More

by yogesha42
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Greenway Kia West responded

Yogesha42, thank you for sharing your support of Greenway Kia West!

August 22, 2024

They are really nice and professional and they explain everything to you and keep you updated on everything More

by latoniadennard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in the service department
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Aug 23, 2024 -

Greenway Kia West responded

Latonia, we're glad to hear you had a positive experience with our team at Greenway Kia West! Thanks for the kind words and support.

August 20, 2024

I took my car in for the 3/4 recalls they did what they wanted and and didn’t fix them all I asked them clearly have all the recalls been fixed they lied and said yes now I have to take my car back to Kia More

by jimmiejackson407352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Ahumada
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Greenway Kia West responded

It's disappointing to hear about your experience with the recall repairs. We strive for thorough and honest service, so it's concerning that this wasn't reflected during your visit. We'd like to make things right if possible; please reach out at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 20, 2024

Liz was great and very informative. . She made sure I knew what was going on with my service and even sent me a video of work that needed to be done… More

by c.olmo80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz service department
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Aug 20, 2024 -

Greenway Kia West responded

We're delighted to hear that Liz provided such informative and attentive service at Greenway Kia West. Thanks for sharing your positive experience with us!

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