Greenway Kia West

From the minute we walked in the door everyone was friendly and very helpful. They really worked as a team. Amore was our salesperson but he was busy once and one of the other salespersons jumped up friendly and very helpful. They really worked as a team. Amore was our salesperson but he was busy once and one of the other salespersons jumped up to get us water and make sure we were comfortable. Sales Manager Hamza was very helpful and was there to assist when ever we had a question. Finance guy David was plain simple and fast. We told him he made it painless. While waiting on something that was being checked out. Donald engaged us in a conversation and actually took my I-phone and set up the app for UVO. We will be picking up the car on Monday and Donald offered to help Amore (since he is new) train us on the tech part of the car. Outstanding service by all. Paulette Campbell More

I simply came to the dealer to see how much cars were. Jospeh came out to the parking lot and listened to my situation. He did not waste my time by trying to show me a million cars but took charge and I Jospeh came out to the parking lot and listened to my situation. He did not waste my time by trying to show me a million cars but took charge and I left that day with a better vehicle than what I thought about getting at a better price I hoped to pay. I am definitely sending anyone I know that wants a car right over to Jospeh. :) More

The service was excellent and the staff was friendly and honest!!! Patricia and David went above and beyond and worked very hard to help me get a great deal on my car. Both showed great customer service an honest!!! Patricia and David went above and beyond and worked very hard to help me get a great deal on my car. Both showed great customer service and help to make my experience stress free!!!! Great teamwork!!! More

Staff was very diligent in finding me finance and letting me in my payments budget really cared to try I appreciate that..thank you guys! me in my payments budget really cared to try I appreciate that..thank you guys! More

Derrick was a pleasure to work with. He was very knowledgeable about the overall features of the vehicle, and was thorough in explaining them all. I would definitely recommend him, and the rest of knowledgeable about the overall features of the vehicle, and was thorough in explaining them all. I would definitely recommend him, and the rest of the Kia staff, to family and friends. More

Donald Collins is a very nice young man. We arrived kind of late in the evening to look at cars, and he was very patient. The manager, whose name I do not recall (sorry) was also helpful. We were able to co of late in the evening to look at cars, and he was very patient. The manager, whose name I do not recall (sorry) was also helpful. We were able to conclude a satisfactory purchase. More

Sales associates were very knowledgeable about merchandise, respectful, and patient. Both associates were professional and friendly. The sales associates were not pushy and made me feel welcomed. merchandise, respectful, and patient. Both associates were professional and friendly. The sales associates were not pushy and made me feel welcomed. More

My daughters and I recently decided to go car shopping for a Kia Soul + and started at City Kia on Orange Blossom Trail 7 miles from our home. Our experience there was less than savory especially after o for a Kia Soul + and started at City Kia on Orange Blossom Trail 7 miles from our home. Our experience there was less than savory especially after our Sales Consultant John asked me if I was married -- not seeing a man with the group, and asking me what line of work I was in. He immediately became condescending, patronizing and assumed that because I was a woman I did not know much about cars outside of putting the key in the ignition and steering, the old boys club mentality. He quoted me a price of $27K+ for the Kia Soul + we had test driven with a take it or leave it attitude. His attitude and condescension left an unpleasant taste that had my daughters and I leave with no intention of ever returning to a Kia dealership. The girls greatly disappointed after a few days begged me to try one more dealership, those Hamsters had really gotten under their skins, and so we drove the additional 12.23miles to Orlando Kia West. Upon entering the dealership we were warmly met by reception and immediately introduced to Rabii. Needless to say, I was still on the defensive from my earlier experience, and told Rabii of my recent dealings with City Kia advising him that if Kia West was of the same vain to let me know immediately so I could take my business elsewhere. Rabii was not phased and apologized for my unfortunate experience and immediately set about putting us at ease. Despite his politeness and his pleasant yet "salesmanny smile" my level of distrust was still heightened. As Rabii started to ask about my needs and the reason for my purchase, he offered suggestions but also acknowledged that I was an educated consumer who had done her homework and leg work and was informed about the product. Rabii treated us with respect and made helpful and honest suggestions regarding my purchase. I very quickly lowered my guard as I felt this sales consultant was not selling me a product for the sake of making his commission, but had truly listened and understood my needs and steered me towards a perfect match. Needless to say I am now the proud owner of a Kia Soul + obtained at a perfect price point! Financing was effortless, and the experience with Rabii at Orlando Kia West will have me returning in the near future for another purchase. I was so pleased with Rabii that I have made a referral, and when I return to the dealership for service or to inquire about the new models on the lot I will wait for Rabii if he is attending to someone else and if he is not working I will return when he is on duty. Thanks Rabii for having restored my faith you have proven that one bad apple doesn't spoil the whole bunch. More

They did an amazing job, jorge helped us every step of the way...we felt at home through every little detail..i will defenetly talk to people about how the service waz the way...we felt at home through every little detail..i will defenetly talk to people about how the service waz More

I am giving this dealership a big 10 stars for customer service. Gemoi was my sales rep and he did a great job Everybody was very nice and helped me find my new car. I would recommend Kia west to my friend service. Gemoi was my sales rep and he did a great job Everybody was very nice and helped me find my new car. I would recommend Kia west to my friends More