Greenway Kia West

The sales staff at Orlando Kia West were very helpful, efficient and knowledgeable. The salesman Anas Lazaar was great to work with. They explained everything and were very quick. They were also able to h efficient and knowledgeable. The salesman Anas Lazaar was great to work with. They explained everything and were very quick. They were also able to help me with financing with not the greatest credit. So far I am very pleased with my experience and think I have purchased a great car. The Sorrento is very comfortable, powerful and stylish. Thanks, Bill Schares More

I was very happy with going to the Kia. I love my new car. Scott was very nice and helpful. I geld I went to orland Kia . car. Scott was very nice and helpful. I geld I went to orland Kia . More

Triple A Service. Alexandra Gomez customer Service & attention to the client was very special and she has excellent skills as sales agent and her treatment was smooth and easy going. attention to the client was very special and she has excellent skills as sales agent and her treatment was smooth and easy going. More

Buying a new vehicle can be stressful, but not at Orlando Kia west. Our salesman was Roberto. He is the best car salesman I have had in the 40 years I have been buying cars. Not only was he knowledgeable Kia west. Our salesman was Roberto. He is the best car salesman I have had in the 40 years I have been buying cars. Not only was he knowledgeable about the vehicles I was interested in; He also had a real personality not the one for customers only. He was friendly and straightforward. It truly was a no hassle experience .My wife decided she wanted a red car and Roberto went another lot to get one, this was after we had already made a deal on a different vehicle. When the process went past lunch time Roberto drove to a Subway and bought us sandwiches, who does that now days. We spent a short time with Alberto to finalize paperwork and he made the process go so smooth. We drove home in our new car feeling great instead of that sick feeling like we've been had. This dealership and its employees tops them all. P.S. we were going to drive back the following day ( 50 mi ) with a cashiers check when Alexandra Gomez showed up with an overnight prepaid ups enveloped. Thank all of you so much. Lee and Karen More

Came in to look at Optima. Settled on a used Forte. Nice guys, clean facility, good selection. Would probably buy from them again in the future. guys, clean facility, good selection. Would probably buy from them again in the future. More

Got a great deal, salesperson was exceptionally professional. Very knowledgeable, explained everything very thoroughly, and clearly. It was a very enjoyable and pressure free experience. professional. Very knowledgeable, explained everything very thoroughly, and clearly. It was a very enjoyable and pressure free experience. More

He was the most pleasant person and very patient in dealing with the whole family he was very confident and he is some one who will build a great relationship with the person he is dealing with very ex dealing with the whole family he was very confident and he is some one who will build a great relationship with the person he is dealing with very explanatory on every move I LOVE my waiting time it did not even feel like all day Thank you for your Great service. More

Gemoi was very courteous and knowledgeable. He didn't push but allowed me to make the decision. He assisted in the deal and got the ball rolling. It was a pleasure to work with him. push but allowed me to make the decision. He assisted in the deal and got the ball rolling. It was a pleasure to work with him. More

Very enjoyable experience. Sales and Finance were very Very enjoyable experience. Sales and Finance were very willing to help accomodate our needs. I would recommend this dealership to anyone looking to Very enjoyable experience. Sales and Finance were very willing to help accomodate our needs. I would recommend this dealership to anyone looking to purchase a new vehicle. More

After researching different car models online, I began focusing on the KIA brand due to the value of the car. I wanted to trade in a minivan for something a bit smaller but still allowed my mother (who ha focusing on the KIA brand due to the value of the car. I wanted to trade in a minivan for something a bit smaller but still allowed my mother (who has mobility problems) the ability to get in and out easily. I stopped by on a Wednesday to do an initial test drive. I first met with Mark who answered my questions about the 2 models I was most interested in : 2013 KIA Soul and 2013 KIA Sportage. I did 2 test drives, but wanted to think over the purchase. I came back 2 days later on a Friday night. I met with Mark again who just started at the dealership and he was assisted by Gemoi. Gemoi and Mark did an excellent job. When my mom tried to get into the drivers seat she wasn't able to get in without discomfort. He went out to the car and made some adjustments and asked her to try one more time. She was then able to get in without any difficulty. He let us take the Soul home for the night to do some test driving. We live about 30 minutes from the dealership, so this was a great chance to see if car was a really good fit for us, more than can be done during a 5 minutes lap around the block. We came back the next day, very happy with the car. I do not have the best credit and the minivan we were trading in was 7 years old with 100,000 miles. Gemoi worked with the finance guy David and they were able to get me into a deal that was a lower monthly payment than I had on the van with a great 10 year warranty. David received a number of declines for my credit app and 1 taker, but at a 16% rate. We ended up waiting about an hour while he made some phone calls. He was able to get me a 5.9% interest rate. The rate on the van I was trading in I had been paying had a 22% rate. David could have presented me with the 16% deal and I would have been happy with that. But he asked if I was willing to wait another 30 minutes to see if I could get that better deal. I probably gave this dealership 10 reasons not to sell me the car I wanted at a price that was good for me. Poor credit. Trade in had negative equity. I only had a portion of the requested down payment. I told them I wasn't interested due to the initial complications from my mom's disability. They met each challenge calmly and communicated how we could overcome it. This is my first new car. I couldn't be happier. I wasn't talked into a model I didn't want. I wasn't shown the door after my credit check. I didn't have some young jerk get frustrated dealing with an older parent's special physical challenges. This was a great experience. Hopefully the same quality of people will be there in 5-6 years when I want another new car! More