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Greenway Kia West

Orlando, FL

4.2
3,687 Reviews
Experience the Greenway Kia West Difference – Orlando’s Go-To Kia Dealership Y’all looking for a better way to buy a car? Welcome to Greenway Kia West—right in the heart of Orlando, FL! We’re proud to serve Central Florida drivers with a wide selection of brand-new Kia models and top-notch pre-owned vehicles, all with honest pricing and that Southern hospitality you’ll feel the moment you step on the lot. We’re part of the Greenway Automotive family, so you get the power of a nationwide network with the personal care of a local neighbor. Whether you're eyeing a sporty Forte, a family-sized Telluride, or just need dependable service and parts, we’ve got your back every mile of the way. Our certified Kia service center keeps your ride running smooth, and with flexible financing and trade-in specials, we’re all about helping you drive off with confidence and savings. Come on down and see why so many folks in Orlando trust Greenway Kia West—we’ll take care of ya like family.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,687 reviews

July 16, 2025

“Friendly staff, fast service, honest pricing, clean facility—best car buying experience I’ve ever had!” More

by kidfreezebx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Greenway Kia West responded

Thank you, kidfreezebx, for your fantastic review! We’re thrilled to hear you had the best car buying experience ever at Greenway Kia West in Orlando. Jesse Martins and our team take pride in providing friendly service, fast turnaround, honest pricing, and a clean facility for all our customers from Orlando, Winter Garden, Kissimmee, and beyond. Your feedback means a lot to us. If you ever need anything in the future, we’re always here to help. Welcome to the Greenway Kia West family!

July 16, 2025

This is my fourth KIA that tells you everything about how feel about your product Would like to see the same care and concern and support your team gives during the sale After you sale the vehicle When More

by maayrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Greenway Kia West responded

Thank you, maayrr, for your loyalty and for choosing Greenway Kia West in Orlando for your fourth Kia! We truly appreciate your trust in our brand and are glad to know you value our vehicles and the attentive service you receive during the sales process. We also appreciate your honest feedback regarding after-sales support. Our goal is to provide the same level of care and attention throughout your entire ownership experience, including service visits. We’re sharing your comments with our Service Manager, Mark Foster, so we can continue to improve our follow-up and ensure every customer feels supported long after the sale. If there’s anything we can do to better assist you, please reach out to Mark directly at markfoster@greenwayauto.com. Thank you again for your feedback and for being a valued member of our Greenway Kia West community!

July 15, 2025

Very good Very good attentio very professional and excelent service Jesse explaineed everthing we needed More

by REINAREYESPACHECO
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Jul 17, 2025 -

Greenway Kia West responded

Thank you, Reina, for your kind words and 5-star review! We’re glad Jesse Martins provided you with professional service and clear explanations during your visit. At Greenway Kia West, we strive to deliver excellent care and attention to every customer. We appreciate your trust and look forward to assisting you again!

July 15, 2025

I took my truck in to repair the dashboard when I got it back after a month my AC blowing hot air and they want to charge me $500 to check it out not fair. Somebody needs to be held accountable and fix my A More

by LENORIA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Greenway Kia West responded

Thank you for sharing your experience. We’re very sorry for the frustration and inconvenience you’ve had with your recent service, especially regarding the AC issue and communication. This is not the standard we strive for, and we want to make it right. Please contact our Service Manager, Mark Foster, at markfoster@greenwayauto.com so we can review your situation and work toward a resolution as soon as possible. Your satisfaction matters to us, and we appreciate the opportunity to address your concerns directly.

July 14, 2025

Well for Brett to be new he has good customer service. He was GREAT. With everything. Love him. More

by Bhylton60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Excelente servicio de la mano de Jesse! !! Rápido, eficiente y calidad!!! La sala de espera tiene internet rápido!!! More

by DonLigero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

My service was amazing and was done in timely manner. The guy who helped me was so nice! I definitely want to go back to him for service! More

by STEPHANIEGONZALEZ023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Over all review they were excellent. Courtesy quick and generally pleasant. I shall be back. More

by honolululady2O13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Torres
Jul 14, 2025 -

Greenway Kia West responded

Thank you for the fantastic review, honolululady2O13! We’re thrilled you found our service at Kia West courteous, quick, and pleasant. Our Service Manager, Mark Foster, and the team are dedicated to delivering top-notch care in Central Florida. Contact Mark at markfoster@greenwayauto.com for any future needs. We look forward to welcoming you back!

July 13, 2025

Well I've had a fishing net taken from my car and a 2024 car tire taken. Sadly, I can't say who but I know what I had. I went to replace my tire and they asked me why did I put a 2019 tire on instead of com More

by dpn4sure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Greenway Kia West responded

Hi dpn4sure, We’re deeply sorry to hear about the issues with your car and your experience at Kia West. Our Service Manager, Mark Foster, would like to personally look into this matter to ensure it’s resolved. Could you please share more details by emailing markfoster@greenwayauto.com or calling [insert phone number if available]? We value your feedback and are committed to making this right for you. Thank you for bringing this to our attention. Best regards, The Kia West Team

July 13, 2025

They tell you do our survey and you get a free oil change I did that but supposedly I didn’t answer their survey correctly so they did not give me a free or change and then they had me waiting almost 4 hours More

by Dvsyvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Martins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Greenway Kia West responded

Hi Dvsyvonne, We’re truly sorry to hear about your experience at Kia West and the issues with the survey offer and wait time. Our Service Manager, Mark Foster, wants to make this right for you. Could you please share more details by emailing markfoster@greenwayauto.com or calling [insert phone number if available]? We value your feedback and are committed to improving your experience. Thank you for letting us know. Best regards, The Kia West Team