Greenway Kia West
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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ZERO COMMUNICATION. They don't test drive the car at check in to see what the problems are. They take 5 business days to file a warranty claim, then they don't complete They don't test drive the car at check in to see what the problems are. They take 5 business days to file a warranty claim, then they don't complete it for another two days. They don't tell customers if they are waiting on parts. They don't give you an ETA at all. Email, text, management, no one in the service department communicates. At all. Ever. More
had the shuttle take me home. I texted Jessica she didn’t text me back so I called she said my recall is taking a while. Ok cool no problem. I texted her asking what time the shut I texted Jessica she didn’t text me back so I called she said my recall is taking a while. Ok cool no problem. I texted her asking what time the shuttle service stops running. She never texted me back. I called the service line she said she don’t know but she thinks 5:30 or 6:00. She took my number down and she she’ll call me back. She never did. I texted Jessica 40 mins after she sent me a text saying the car is ready. This is ridiculous I had to pay $20 for a Uber when I was trying to get a ride with the shuttle before it stopped running. I don’t understand what’s the point of having a text chat with the representative if she’s not going to use it. More
Liz, my service advisor, did a great job! She explained everything to me and kept me informed about the status of my car. I waited at the dealership, which has a comfortable waiting area. She explained everything to me and kept me informed about the status of my car. I waited at the dealership, which has a comfortable waiting area. More
David was patient and answer all my questions well So was Diego , the financial manager was Diego , the financial manager More
Excelente como siempre 👍🏻 muy buena atención , los mejores . Recomendados 100% y me dieron la cita rápido mejores . Recomendados 100% y me dieron la cita rápido More
I have gotten my cars from this dealership The employs are very nice my service tech wss Tony he was veryhospitable and knowledgable he keptrmeinformed about my car through the whole process are very nice my service tech wss Tony he was veryhospitable and knowledgable he keptrmeinformed about my car through the whole process More