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Greenway Kia West Palm Beach - Service Center

West Palm Beach, FL

4.5
102 Reviews

102 Reviews of Greenway Kia West Palm Beach - Service Center

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November 03, 2023

My service advisor Evelyn was excellent took care of my needs, and my car very pleased with Greenway Kia More

by sandysforever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

sandysforever responded

Excellent service from my service advisor Evelyn

Nov 03, 2023 -

sandysforever responded

Brad Davis is an excellent person to work with

Nov 06, 2023 -

Greenway Kia West Palm Beach responded

We are glad to hear that Evelyn and Brad took excellent care of your service needs. Thank you for choosing Greenway Kia West Palm Beach!

October 08, 2023

There is a dangerous situation in the handicapped stall in your ladies room. The soap dispenser is leaking onto the electric socket! More

by Ladybuglady
Recommend Dealer
Yes
Employees Worked With
Charles Dai
Oct 11, 2023 -

Greenway Kia West Palm Beach responded

Thanks for bringing this to our attention! Safety is a top priority at Greenway Kia West Palm Beach, and we'll make sure the issue in the ladies' room gets addressed immediately. If you have any additional concerns, please let us know!

September 17, 2023

Customer service was great and the weight was not long and the accommodations of hot popcorn was very advertising and good enjoyed my visit like going there I think I make up stuff just to go visit great More

by victoriasamuelhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wangle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Gue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Stathakis, Sarah Vazquez, Jason Harris, Johan Rodriguez, Chuck Agner
Sep 18, 2023 -

Greenway Kia West Palm Beach responded

We're delighted to know you enjoyed your visit and our popcorn at Greenway Kia West Palm Beach! It's great that the team provided excellent customer service. We look forward to seeing you again!

September 17, 2023

Very polite well mannered Very helpful by answering questions I think I was well taken care of More

by bevbrowne42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 18, 2023 -

Greenway Kia West Palm Beach responded

It means so much that you are a happy customer! Thank you for choosing Greenway Kia West Palm Beach and for sharing your experience. Drive safely!

September 08, 2023

I have been a customer of West Palm Beach KIA. . now GREENWAY.. since 2007!! And I keep coming back because the cars by Kia are fantastic… and their service dept is truly THE BEST… and they are all More

by BigPoodle256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 10, 2023 -

Greenway Kia West Palm Beach responded

We're delighted to know you've been with us since 2007 and that Salvatore has consistently provided top-notch service. We love hearing how much Dash enjoys visiting too! Thanks for sticking with Greenway Kia West Palm Beach all these years.

August 29, 2023

Kia dealership was very professional and on time, and always on time with there services. Thank you. More

by Enid Canales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Aug 29, 2023 -

Greenway Kia West Palm Beach responded

We appreciate your kind words about our professionalism and punctuality at Greenway Kia West Palm Beach. Thank you for choosing us for your service needs!

August 20, 2023

Jerome was great, he went over everything regarding the car including the history of services to see what hasn't been done yet. He nearly paid for a Lyft for me to go anywhere I wanted but I stopped that More

by KiaOwner10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 21, 2023 -

Greenway Kia West Palm Beach responded

We're delighted to know Jerome provided such great service during your visit at Greenway Kia West Palm Beach. Thanks for recommending us and we look forward to serving you again in the future.

August 15, 2023

Very educated service rep. My service time was less than half of what I was told. I was kept updated. More

by ladydon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 16, 2023 -

Greenway Kia West Palm Beach responded

Ladydon, we're delighted that our Greenway Kia West Palm Beach team exceeded your expectations with efficient service and regular updates. Thanks for the positive feedback!

August 15, 2023

I took my car in for a recall. Part was not available and I have to return. I waited for 2 hours in a very comfortable customer waiting area. Emory was very honest and courteou More

by Marcyzeltzer
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emory
Aug 16, 2023 -

Greenway Kia West Palm Beach responded

Marcy, we appreciate your patience and understanding. It's great to know that Emory provided you with excellent service at Greenway Kia West Palm Beach! Thanks for sharing your experience!

August 08, 2023

Warranty repair was done. I was told by advisor Salvador that it would be ready by 1 PM on Saturday. Nobody called me. I called there at 230 and was told that it was ready. More

by flangel66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
2 women at desk at service cashier, Charles Dai
Aug 12, 2023 -

Greenway Kia West Palm Beach responded

I'm sorry to learn about your experience with our team's communication regarding your warranty repair. We strive for timely updates, and I apologize that this wasn't reflected in your experience. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at your convenience. Thank you, Joanne Henninger - Service Manager - 561-433-1511 Ext. 205

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