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Greenway Kia West Palm Beach - Service Center

West Palm Beach, FL

4.5
105 Reviews

105 Reviews of Greenway Kia West Palm Beach - Service Center

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January 04, 2025

All the employees were super friendly, and Keith was very helpful with letting me know exactly what my car needed More

by jonathancoupet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
December 10, 2024

Courteous and prompt service. Pleasant staff and able to respond to any questions posed. Would highly recommend this dealership More

by mabiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Greenway Kia West Palm Beach responded

Thank you for recommending Greenway Kia West Palm Beach! We're delighted to hear that our team provided courteous and prompt service. We appreciate your support and look forward to assisting you again in the future!

December 03, 2024

It’s excellent. Good attention. Very efficient, I did not wait long time, and he did great job. More

by Marycapark2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Dopman
Dec 04, 2024 -

Greenway Kia West Palm Beach responded

Thanks for choosing Greenway Kia West Palm Beach! See you next time!

November 22, 2024

Steve (Steven) from the service department offered absolutely amazing service "from the cradle-to-the-grave" with my car!! I, rather my car, couldn't have been in better hands! More

by crawfordangela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, in service, 5 Stars
Nov 22, 2024 -

Greenway Kia West Palm Beach responded

We're delighted to hear that Steve provided such exceptional service at Greenway Kia West Palm Beach! Your car was in great hands indeed. Thanks for sharing your experience with us!

November 18, 2024

Emery at the Kia dealership did a great job and the whole experience was smooth. Took care of the problem fast and communication was clear. More

by nychrisberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emery
Nov 19, 2024 -

Greenway Kia West Palm Beach responded

We're delighted to hear that Emery provided a smooth experience and efficient service at Greenway Kia West Palm Beach. Thank you for sharing your positive feedback!

November 11, 2024

Good services, Alberto who received me was helpful. Frank drives me home and came back to pickup me. Alberto explained to me my statement and I got rapidly my car. More

by andre.lecompte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto, costumer services
Nov 11, 2024 -

Greenway Kia West Palm Beach responded

Thank you for sharing your experience with us at Greenway Kia West Palm Beach! We're glad to hear that Alberto and Frank provided helpful service and made the process smooth for you. We appreciate your feedback and look forward to serving you again in the future!

November 09, 2024

I had a 9AM appointment. I was promised an hour long service. But it took longer than what they said. I left at 12PM, an 3 hour long service. I was not happy with the fact th More

by JohnMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Pichardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Greenway Kia West Palm Beach responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

November 09, 2024

I waited for three weeks for transmission part(s) to arrive at which time I decided not to go forward with the repair. Other than ordering the transmission part(s) and not, going the extra mile to find More

by Starburst
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Cruz. 5 star service advisor
Nov 10, 2024 -

Greenway Kia West Palm Beach responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work together to resolve the matter.

October 30, 2024

Always courteous, professional employees . .They do great work-communicate well and arranged for my transportation.. Josh was my service attendent..He was great... ! I highly recommend this dea More

by Chris Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh..
Oct 30, 2024 -

Greenway Kia West Palm Beach responded

Chris, we're delighted to hear that Josh and the team at Greenway Kia West Palm Beach provided you with excellent service! Your recommendation means a lot to us. Thank you for sharing your experience!

October 24, 2024

Evelyn kept me fully informed about the progress of the work on my car. Things were fully explained about proposed work and issues discovered. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evelyn. 5 Stars
Oct 25, 2024 -

Greenway Kia West Palm Beach responded

Matt, we're glad to hear that Evelyn kept you informed and explained everything clearly during your visit to Greenway Kia West Palm Beach. Thank you for sharing your experience with us!

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