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Greenway Kia West Palm Beach - Service Center

West Palm Beach, FL

4.5
101 Reviews

101 Reviews of Greenway Kia West Palm Beach - Service Center

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November 18, 2024

Emery at the Kia dealership did a great job and the whole experience was smooth. Took care of the problem fast and communication was clear. More

by nychrisberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emery
Nov 19, 2024 -

Greenway Kia West Palm Beach responded

We're delighted to hear that Emery provided a smooth experience and efficient service at Greenway Kia West Palm Beach. Thank you for sharing your positive feedback!

November 11, 2024

Good services, Alberto who received me was helpful. Frank drives me home and came back to pickup me. Alberto explained to me my statement and I got rapidly my car. More

by andre.lecompte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto, costumer services
Nov 11, 2024 -

Greenway Kia West Palm Beach responded

Thank you for sharing your experience with us at Greenway Kia West Palm Beach! We're glad to hear that Alberto and Frank provided helpful service and made the process smooth for you. We appreciate your feedback and look forward to serving you again in the future!

November 09, 2024

I had a 9AM appointment. I was promised an hour long service. But it took longer than what they said. I left at 12PM, an 3 hour long service. I was not happy with the fact th More

by JohnMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Pichardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Greenway Kia West Palm Beach responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

November 09, 2024

I waited for three weeks for transmission part(s) to arrive at which time I decided not to go forward with the repair. Other than ordering the transmission part(s) and not, going the extra mile to find More

by Starburst
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Cruz. 5 star service advisor
Nov 10, 2024 -

Greenway Kia West Palm Beach responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work together to resolve the matter.

October 30, 2024

Always courteous, professional employees . .They do great work-communicate well and arranged for my transportation.. Josh was my service attendent..He was great... ! I highly recommend this dea More

by Chris Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh..
Oct 30, 2024 -

Greenway Kia West Palm Beach responded

Chris, we're delighted to hear that Josh and the team at Greenway Kia West Palm Beach provided you with excellent service! Your recommendation means a lot to us. Thank you for sharing your experience!

October 24, 2024

Evelyn kept me fully informed about the progress of the work on my car. Things were fully explained about proposed work and issues discovered. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evelyn. 5 Stars
Oct 25, 2024 -

Greenway Kia West Palm Beach responded

Matt, we're glad to hear that Evelyn kept you informed and explained everything clearly during your visit to Greenway Kia West Palm Beach. Thank you for sharing your experience with us!

October 23, 2024

I had a 1 PM appointment for service. I arrived 2 minutes early and was 2nd in line. There were tons of employees hanging around and moving around but after waiting 20 minutes there were More

by ckuper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Pichardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Greenway Kia West Palm Beach responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. If you're open to giving us another chance, please reach out to us directly so we can try to help. Thank you.

October 19, 2024

Quality service, excellent customer service, and great timing!! Simply off the charts!!! Btw, thank you for washing my suv!! 💕 More

by Techy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Dopman
Oct 21, 2024 -

Greenway Kia West Palm Beach responded

We're delighted to hear about your fantastic experience at Greenway Kia West Palm Beach! It's great that our team could provide quality service and even give your SUV a wash. Thanks for the kind words, and we look forward to seeing you again!

October 11, 2024

Excelente servicio el señor Dopman muy profesional y atento se esmera para atender a las personas More

by Venevir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Dopman
Oct 15, 2024 -

Greenway Kia West Palm Beach responded

Estamos felices de haberle atendido muy bien en Greenway Kia West Palm Beach! Gracias por elegirnos.

October 01, 2024

The staff is pleasant to deal with and wait time is minimal. Always happy with the service. More

by walsh.elaine
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
AL Dopman
Oct 02, 2024 -

Greenway Kia West Palm Beach responded

There is nothing better than a great review. Thanks for giving Greenway Kia West Palm Beach your business, Elaine!

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