Greenway Kia West Palm Beach

I took my car in for a recall. Part was not available and I have to return. I waited for 2 hours in a very comfortable customer waiting area. Emory was very honest and courteou Part was not available and I have to return. I waited for 2 hours in a very comfortable customer waiting area. Emory was very honest and courteous. This dealership is a well oiled machine. Great communication between employees and customers. I do not dread having to return when the part comes in!😊 More

Warranty repair was done. I was told by advisor Salvador that it would be ready by 1 PM on Saturday. Nobody called me. I called there at 230 and was told that it was ready. I was told by advisor Salvador that it would be ready by 1 PM on Saturday. Nobody called me. I called there at 230 and was told that it was ready. God knows when they would have called me. Salvador was not there that day, I don’t blame him, but it was somebody’s responsibility to call me when the mechanic handed the paperwork in. When I asked when the car was done, they told me they didn’t know. Yeah, right. More

Great service. Professional, polite, friendly. Fast service. Courteous. Asked what I neede and anything else. Professional, polite, friendly. Fast service. Courteous. Asked what I neede and anything else. More

The staff was very friendly and most of all very patient. Rob was excellent in helping me find a new car. Rob was excellent in helping me find a new car. More

I brought my 2023 sportage in for service last week, oil change, filter, tire rotation & complimentary wash, I also told them about, small nails in front tires, when they where done the service adviser told change, filter, tire rotation & complimentary wash, I also told them about, small nails in front tires, when they where done the service adviser told me everything was done, when I got home I saw there where still nails in the front tires, that makes me believe the tirej rotation was never done also saw the vehicle was still dirty. I brought the vehicle back to them , I showed them the nails still in the front tires in the tread they said they might not be able to put a patch on the inside of the tire because the nail was on the side of the tire, I thought I might be blind. I told them let's pull the small nails from the tread & see what happens, then they told me if it needs a new tire it could be 2 days before they could get that tire from their supplier. Please stop just pull the small nails if it leeks put a patch on the inside & let me go, if you do a washing get the job done right. So now they didn't do what they said they would do, I don't even know if they did the other servicing or not. This is my 3rd Kia, 2 of them from that dealer & the other from a different dealership, but I have always used WPB Kia for service. Now I feel like I can't trust them. They also wanted me to wait approx 1 1/2 hours for the 2nd times. I'm done with WPB Kia /aka/ Greenway Kia. During my lone time with them I have also gotten other stories that just where not true. Goodbye & good ridden. I'm done with them. I would advise others to avoid them. More

Service department was very professional and let me know what was going on every step of the way.. what was going on every step of the way.. More

The customer service was pleasant and helpful. Everyone had a good attitude and exhibited patience and care in their work. Alex, the dealer who helped me on my visit, did a great job of explaining Everyone had a good attitude and exhibited patience and care in their work. Alex, the dealer who helped me on my visit, did a great job of explaining and helping throughout the process. More

Leased my 2021 Sorento Prestige. Price was good. Salesman and finance office were difficult to reach by phone. Left voice messages with no return calls. My current least is almost Price was good. Salesman and finance office were difficult to reach by phone. Left voice messages with no return calls. My current least is almost up and I left voice message for my salesman that I want to get a new vehicle. Even for a new sale, call was never returned. This doesn't make a customer feel appreciated. Business must be good. More

Exceptional service, quality ,transparency ,fast and with guarantees .Qualified personnel with a lot of ethics ,comfort in the facilities .Variety of services (snacks waiting room with entertaining movies ,t guarantees .Qualified personnel with a lot of ethics ,comfort in the facilities .Variety of services (snacks waiting room with entertaining movies ,transportation services to your destination and pick up at the end of the maintenance of your vehicle .They always make us feel like family More

Claron was beyond helpful. He was so determined to work with me and get me exactly what I was looking for and he made it happen!! You guys have an excellent salesman. I had los He was so determined to work with me and get me exactly what I was looking for and he made it happen!! You guys have an excellent salesman. I had lost hope and gave up but he and his manager made worked with me and made magic!! I am beyond grateful. I got my brand new baby from them yesterday!!!❤️❤️. He was friendly and professional, which made the process very smooth!! More