Greenway Kia West Palm Beach

Great Dealer, Great Car! I went to WPB Kia because I wanted a new car and I knew what I wanted, but Dan was able to help me figure out exactly what it was I wanted. He was ver I went to WPB Kia because I wanted a new car and I knew what I wanted, but Dan was able to help me figure out exactly what it was I wanted. He was very friendly and had the answers to all of my questions. I left with a Kia Soul ! model and I love it!! Dan was really knowledgable and super friendly! More

Great Service...Great Car!! Excellent sales person....Friendly, professional and got me the car I wanted. He took the time to find me the best car at the best price. Thank you W Excellent sales person....Friendly, professional and got me the car I wanted. He took the time to find me the best car at the best price. Thank you WPB KIA!!! More

great customer service I went into this dealership not expecting to purchase a car. I have been looking for a while but every time I step on a lot I get hounded by dealers I went into this dealership not expecting to purchase a car. I have been looking for a while but every time I step on a lot I get hounded by dealers and they do not make me feel comfortable. I met with Dan a couple of days ago when I was walking around on the lot and he approached me and was very professional and courteous. He really took a step back and built report with me before he started asking me to run my credit and ask if I was interested in buying today. He had me take a test drive and asked what I was exactly looking for in a car and tried to meet my needs and not go above anything that I truly did not ask for. I also explained how important budget was for me and that I was needing to stay within a certain range. He did not waver with this or try to sell me with 1 penny higher than what I told him I was comfortable with paying. This ultimately made me feel comfortable to run my credit and proceed with the car buying process. His patience and professionalism won me over and then I was eager to buy from him because I truly felt as if he had my best interest at heart. I will be referring all future family members and friends to not only this dealership but to Dan specifically. There needs to be more salesmen like him. More

Excellent experience I had a great experience here. My sales person Dan really helped me out a lot. I look forward to purchasing my new Kia. They treated me like family. I had a great experience here. My sales person Dan really helped me out a lot. I look forward to purchasing my new Kia. They treated me like family. More

Great overall experience I just wanted to take a minute to rate my experience at west palm beach kia. It was a very smooth process from beginning to end. Daniel approached me I just wanted to take a minute to rate my experience at west palm beach kia. It was a very smooth process from beginning to end. Daniel approached me and was very knowledgeable on the cars i was looking at. He demeanor is quite relaxed and there was no pressure from him at all. He found a way to make the deal work in my favor and i couldn’t have asked for much more than that. Not only did I leave with a new car but I left feeling satisfied and happy with my purchase. I would highly recommend him to anyone. Thank you Dan for your assistance ,hard work and staying true to your word. More

Very poor customer service Today was my second experience at this god awful dealership. My wife and I visited this place in 2013, basically just to window shop and possibly test Today was my second experience at this god awful dealership. My wife and I visited this place in 2013, basically just to window shop and possibly test drive a soul or forte. The second we arrived at the door, we were greeted. We informed the representative of our intent, to which their response was "oh, we are actually not test driving any vehicles today." Hmm. Well never mind then. After that, I said I wouldn't return to a place that didn't even consider allowing me to test drive a vehicle that I would be potentially purchasing. Today, a friend suggested going there to check out a Sorento. He suggested speaking to the sales manager, Carlos. I guess he knew knows him. So, I figured, let's give it another shot. My wife and I arrived this evening and requested to speak with Carlos. He greeted us in a professional manner and immediately handed us off to one of his sales reps. The representative was polite and informed.us that he was currently helping out another customer and would be with us shortly. Long story short, an hour had gone by and nothing. The worst part is we witnessed him engage other customers that had arrived after us. We were never acknowledged again. I brought this to the sales manager's attention and told him that we had waited long enough and that we would think about returning another day, to which his response was simply "okay." I guess they didn't need our business....we had planned on buying a car today...Total waste of time. Go anywhere else! More

Fantastic first impression About a week ago, I purchased my 2014 Kia Forte from a dealer I Fort Lauderdale, and after experiencing mechanical issues I brought the car into Kia About a week ago, I purchased my 2014 Kia Forte from a dealer I Fort Lauderdale, and after experiencing mechanical issues I brought the car into Kia West Palm Beach because it's close to my work. Even though the diagnostic test showed up without any codes, and I had to leave without an exact reason of why my car was acting the way it did (because, of course the problem could not be duplicated once I brought the car in... Murphy's law!!) I still left with a great first impression of the service staff. I work in an industry where the first impression is the only one that matters...and what I experienced was exceptional service. I would like to thank Vanessa, believe was her name? She took my phone call, and was extremely pleasant when it came to making an immediate appoinment for me. Also, thanks to Christian, my service advisor who took his time to talk through my concerns with me. He was sincere in his conversation, not just blowing me off or rushing me out the door, and he had the patience of a saint when it came to all of my questions. Most importanly, he made me feel like a human being, not just a service ticket. I also wish I had gotten the name of the young man who was working with him also (I just caught in conversation that he is the nephew of Pete, who was another gentleman who works there) he too was extremely polite, and knowledgeable as well. They both shared tips and tricks about the car that I had purchased, that I didn't even know existed. You would have thought that it was this Kia dealership that I had purchased the car at, because they treated me with such kindness and respect from the second I stepped out of my car. I really can't say enough about them, but I hope that a manager or owner of this dealership will read this review, because it is important that they know how much of an asset these two employees are to that dealership. I look forward to taking my car to this location for regular service oil changes, and hope that I will continue to receive superior service on those future visits as well! Thank you again. More

So HAPPY!! We worked with Daniel Zuniga and he was great! Very straightforward, knowledgeable, and easy to work with. He really took his time with us and made t We worked with Daniel Zuniga and he was great! Very straightforward, knowledgeable, and easy to work with. He really took his time with us and made the entire process painless and hassle free. Thank you so much for a great experience. More

Extremely Helpful Everyone here was extremely helpful. They made the process painless and got me into the car I wanted. Thank you guys for helping me get into my Kia So Everyone here was extremely helpful. They made the process painless and got me into the car I wanted. Thank you guys for helping me get into my Kia Sorento. I'm beyond happy with my new car! You guys are amazing! More

Out of many to choose We dealt with Nicolas Bucacos, who showed us the car my wife wanted, no pressure extremely helpful. Then another salesperson came in JORGE NEYRA, the We dealt with Nicolas Bucacos, who showed us the car my wife wanted, no pressure extremely helpful. Then another salesperson came in JORGE NEYRA, the way he expressed himself I thought he was the manager...he started saying "your down payment of $2,000.00...the dealer in making no money with your sale." Mr. Neyra made my wife cry and that I won't forgive him and I will write bad reviews until my fingers bleed. He graved my wife's card and the trade in value of the car and crouched it and throw it against the window. That same day I found out he was just another salesperson and I called the General Manager Mr. Otto Pena and explained to him what happened. DISGRACEFUL... I WOULD NOT SET FOOT IN THIS PLACE AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More