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Greenway Kia West Palm Beach

West Palm Beach, FL

4.4
340 Reviews
West Palm Beach Kia, part of the Greenway family of new and used car dealerships, has been faithfully serving West Palm Beach, Florida drivers for a number of years, and we look forward to many more. As a business that provides sales, finance and service assistance, we're able to cater to all the automotive needs our Wellington neighbors have. We've streamlined and simplified the car purchase process, so if you're ready for a hassle-free experience, reach out to our team today!
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735 South Military Trail

West Palm Beach, FL

33415

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Showing 340 reviews

July 29, 2023

The staff was very friendly and most of all very patient. Rob was excellent in helping me find a new car. More

by Debrah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob
Jul 31, 2023 -

Greenway Kia West Palm Beach responded

Debrah, we're delighted to know Rob and our team at Greenway Kia West Palm Beach were able to assist you in finding a new car. Thanks for the positive feedback!

July 18, 2023

I brought my 2023 sportage in for service last week, oil change, filter, tire rotation & complimentary wash, I also told them about, small nails in front tires, when they where done the service adviser told More

by JamRoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sore
Jul 18, 2023 -

Greenway Kia West Palm Beach responded

I apologize for the inconvenience and frustration you experienced during your recent service visit. We strive to provide top-notch service, and it's disappointing that we left the wrong impression. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you, Joanne Henninger - Service Manager - 561-433-1511 Ext. 205

Jul 18, 2023 -

JamRoc responded

You lost a long-term customer

July 15, 2023

Service department was very professional and let me know what was going on every step of the way.. More

by Vjules68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emery , Sarah Vazquez
Jul 17, 2023 -

Greenway Kia West Palm Beach responded

Thanks for sharing your thoughts with us! We're delighted to hear that our service department's professionalism and timely updates stood out, and we hope you'll call on us again in the future. Drive safely! - The Greenway Kia West Palm Beach Team

July 02, 2023

The customer service was pleasant and helpful. Everyone had a good attitude and exhibited patience and care in their work. Alex, the dealer who helped me on my visit, did a great job of explaining More

by grey.kayla3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex De La Vega & Edwin Pereira
Jul 03, 2023 -

Greenway Kia West Palm Beach responded

Thank you for the positive review! We're glad to hear that our team at Greenway Kia West Palm Beach provided you with pleasant and helpful customer service. We appreciate your kind words about Alex and hope to see you back again down the road!

June 26, 2023

Leased my 2021 Sorento Prestige. Price was good. Salesman and finance office were difficult to reach by phone. Left voice messages with no return calls. My current least is almost More

by lucashallandale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Gue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Greenway Kia West Palm Beach responded

Lucas, we apologize for the lack of communication and follow-up you experienced. We strive to provide excellent customer service and it's disappointing that we left the wrong impression. I would like to address your outstanding concerns, so please reach out to me directly at your earliest convenience. Thank you, Jason Harris - General Sales Manager - 561-433-1511 Ext. 260

June 25, 2023

Exceptional service, quality ,transparency ,fast and with guarantees .Qualified personnel with a lot of ethics ,comfort in the facilities .Variety of services (snacks waiting room with entertaining movies ,t More

by ggamez0312
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
John Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evelyn,Yoimar ,Salvador
Jun 26, 2023 -

Greenway Kia West Palm Beach responded

Thank you for the review! We are thrilled to hear that you had such a successful service experience working with the Greenway Kia West Palm Beach team. Drive safely, and we hope to see you back again down the road!

June 23, 2023

Claron was beyond helpful. He was so determined to work with me and get me exactly what I was looking for and he made it happen!! You guys have an excellent salesman. I had los More

by Roberthameriseme
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Claron Tate
Jun 23, 2023 -

Greenway Kia West Palm Beach responded

Thank you for the review! We are so glad to hear that Claron delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Greenway Kia West Palm Beach!

June 19, 2023

They have great upfront pricing but once you get the deal on paper, the add-on fees were exorbitant. Never seen anything like it in my 30+ years of buying cars. More

by VMan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Can't remember. He gave me his number if I wanted to reconsider
Jun 28, 2023 -

Greenway Kia West Palm Beach responded

Thank you for bringing your experience to our attention. We strive to provide transparent pricing and I apologize if there was any confusion or frustration with the add-on fees. I would appreciate the opportunity to discuss this further with you and see how we can assist you moving forward. Please reach out at your convenience. Thank you, William Renwick - Sales Manager - 561-433-1511 Ext. 206

May 31, 2023

Service was excellent. Everyone I met was knowledgeable and extremely courteous. I was very pleased David More

by lovelawn97
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson
Jun 01, 2023 -

Greenway Kia West Palm Beach responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Greenway Kia West Palm Beach team. Drive safely, and we hope to see you back again down the road!

May 29, 2023

Reggie, was amazing. I would highly recommend family and friends to see him if they’re interested in a vehicle at Kia., If I was to rate Reggie, with his customer servic More

by Jeannetteserrano8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regginal
May 30, 2023 -

Greenway Kia West Palm Beach responded

Jeannette, we're thrilled to see that Reggie provided excellent customer service during your visit to Greenway Kia West Palm Beach! We appreciate your recommendation and are happy Reggie could assist you so greatly with your vehicle. It was our pleasure to service your vehicle and we hope to see you next time!

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