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Greenway Kia North - Service Center

Longwood , FL

4.3
1,418 Reviews
Call Service Center (844) 599-0449

1,418 Reviews of Greenway Kia North - Service Center

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January 17, 2024

They were very fast too see me and take care of my vehicle and it was all done in a timely matter More

by denholmlarsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
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Jan 17, 2024 -

Greenway Kia North responded

Thank you for stopping by to leave Greenway Kia North a wonderful review! We are here for anything else you might need down the road!

January 17, 2024

This dealership was very fast with check in as well as went over all my service and when it will be done More

by alysawhetro02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Report | Print
Jan 18, 2024 -

Greenway Kia North responded

We're glad to know that you found our check-in process efficient and informative at Greenway Kia North. Thanks for the positive feedback!

January 17, 2024

Service department was very helpful and understanding asked about what we could afford and what was the most important work that needed to be performed More

by hubbardp24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Vega
Report | Print
Jan 17, 2024 -

Greenway Kia North responded

We're glad to know our service department at Greenway Kia North was able to assist you effectively and prioritize your needs. Thanks for sharing this positive feedback!

January 14, 2024

It was great. I needed to get a few things done with my car and Charlie helped me do it and get it done in time for the day. More

by jsd007jd
Recommend Dealer
Yes
Employees Worked With
Charlie
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Jan 15, 2024 -

Greenway Kia North responded

We're glad to know that Charlie was able to assist you with your car needs at Greenway Kia North. Thanks for sharing this positive feedback, and we hope to see you again soon!

January 13, 2024

Friendly and courteous from start to finish. I appreciated the shuttle to and from the dealership. More

by PAULDIAZ24
Recommend Dealer
Yes
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Jan 15, 2024 -

Greenway Kia North responded

Thank you for sharing this positive feedback with us, Paul! The Greenway Kia North team is here to help with any future service needs.

January 13, 2024

They went over and beyond The service was superb and courteous. They addressed my concerns immediately More

by crownpurple
Recommend Dealer
Yes
Employees Worked With
Jennifer McClung
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Jan 15, 2024 -

Greenway Kia North responded

We're so glad to know that our team at Greenway Kia North was able to provide you with superb and courteous service. Thank you for your kind words—we appreciate it!

January 13, 2024

No communication on time or when it would take. I went for tires and oil service. More

by Unstoppable
Recommend Dealer
Yes
Employees Worked With
I do not plan on making problems for other people. It is the co. or the way business operates the advisor was Francisco. I got there 920am and left at 430pm i thought was way to long.
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Jan 13, 2024 -

Unstoppable responded

advisor name was francisco oil change was done but was waiting for tires to come i did on line to save time buy app. not to sit at dealer for half my day off. i could have gone to tire dealer and and gotten everything done in less time.

Jan 17, 2024 -

Greenway Kia North responded

I am very sorry for the lack of effective communication on our end. We expect a much higher level of service and care than you are describing, so it is disappointing to read this feedback. I would like to ensure that your concerns are addressed as quickly as possible, so I would appreciate the opportunity to discuss this together. Would you please reach out to me directly? Thank you, Jose Vega - Service Manager - 407-571-1234

January 12, 2024

Waited 4 hours for an oil change. With no update, had to go ask. Poor wait times and service. More

by dgray0114
Recommend Dealer
No
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Jan 17, 2024 -

Greenway Kia North responded

I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. If you would be willing to speak with me directly, our team would be grateful for another opportunity to assist you and give you a five-star experience. Thank you, Jose Vega - Service Manager - 407-571-1234

January 12, 2024

Professional Everyone is welcoming, and the service is exceptional! Thank you Charles for working with us and explaining everything so we would understand. More

by Lvfosse
Recommend Dealer
Yes
Employees Worked With
Charles Jones
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Jan 12, 2024 -

Greenway Kia North responded

We're glad to know you had a great experience at Greenway Kia North! It's fantastic that Charles was able to assist and make everything clear for you. Thanks for the positive feedback!

January 12, 2024

Always an experience coming to Kia. Ty?? everybody was great professional very much appreciated. Excellent bravo. ?? More

by BEATLES1957@me.com
Recommend Dealer
Yes
Employees Worked With
Frank and CJ
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Jan 12, 2024 -

Greenway Kia North responded

We're delighted to know that you had a great experience at Greenway Kia North! Your kind words about our professionalism are very much appreciated - see you next time!

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