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Greenway Kia North - Service Center

Longwood , FL

4.3
1,564 Reviews
Call Service Center (844) 599-0449

1,564 Reviews of Greenway Kia North - Service Center

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April 04, 2024

Longwood kia is Prompt, professional, friendly, clean atmosphere, great communication. Knowledgeable and informative. Great place. More

by santanajessica782@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szeke, Andrew, Patricia, service department all great, Jose Vega
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Apr 05, 2024 -

Greenway Kia North responded

Jessica, we're glad to know you had a great experience at Greenway Kia North! Our team strives for professionalism and clear communication. Thanks for your kind words about our service, we appreciate it!

April 04, 2024

Good service and great job I recommend anyone to this dealer service good great service 👍 More

by gcesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
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Apr 05, 2024 -

Greenway Kia North responded

Thank you for choosing Greenway Kia North, we appreciate your positive feedback and are here for anything else you might need down the road!

April 02, 2024

Excellent! Very attentive and timely I enjoyed the experience and will definitely be back Great job! More

by JohnLMc
Recommend Dealer
Yes
Employees Worked With
Jennifer McClung
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Apr 03, 2024 -

Greenway Kia North responded

We are so happy that our Greenway Kia North team earned your five stars. Thanks, John! We are here for anything else you might need down the road!

April 02, 2024

No interaction with anybody else but her. She made it a great experience by her self. More

by danilosiempre17
Recommend Dealer
Yes
Employees Worked With
Very nice young lady Thoa or something like that. Sorry.
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Apr 02, 2024 -

danilosiempre17 responded

The service experience was great. The receiving tech outside (Thoa, I believe) and later to receive explanation of what was done to the vehicle was very profesional and to the point. She is an example for others to follow.

Apr 03, 2024 -

Greenway Kia North responded

We're thrilled to hear that Thoa demonstrated our commitment to customer service and made your Greenway Kia North experience a 5-star success!

Apr 03, 2024 -

danilosiempre17 responded

Correction, the young lady’s name is Theo. And yes, she is the best, excellent.

April 02, 2024

His customer service was excellent and I got in and out very very fast I got everything accomplished that I went there for, and a timely matter More

by brenda.villardo
Recommend Dealer
Yes
Employees Worked With
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember his name, but he was a very nice young man
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April 01, 2024

Phenomenal customer service from Frank and the rest of the team. Efficient and professional from start to finish! More

by Byingtonbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 01, 2024 -

Greenway Kia North responded

We're thrilled to know that Frank and the team at Greenway Kia North provided you with outstanding customer service! We strive for efficiency and professionalism. Thanks for your review!

April 01, 2024

The service department is very helpful and customer friendly. I trust the service department with my car. More

by maxinemcclory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo, Jose Vega
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Apr 02, 2024 -

Greenway Kia North responded

We're delighted to know that you trust our service department here at Greenway Kia North, Maxine. We strive for excellent customer service and appreciate your feedback!

March 31, 2024

Excellent management. Caring about his clients. Customer service oriented. I would refer his store to my friends More

by jchaname40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Report | Print
Apr 01, 2024 -

Greenway Kia North responded

We're so glad to know you had a positive experience with our team at Greenway Kia North! Thank you for considering us worthy of recommending to your friends. We appreciate the support and look forward to serving them as well!

March 30, 2024

1. Our new Carnival does NOT appear to have active front collision avoidance capability, as we were assured prior to purchasing the vehicle. We've tried various instrument settings but the feature apparentl More

by Dale.Little
Recommend Dealer
No
Employees Worked With
Lorenzo and Service Department
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Apr 17, 2024 -

Greenway Kia North responded

I'm sorry to read about the issues you're experiencing with your new vehicle and our service. We take customer feedback seriously, especially when it comes to important features like collision avoidance capability. I would appreciate the opportunity to discuss this further and find a resolution for you. Please reach out at your earliest convenience so we can address these concerns directly. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

Apr 17, 2024 -

Dale.Little responded

Us "reaching out" to Greenway would be the third time. We're wondering why it took this negative review for you to ask *us* to reach out to you yet again. Decent customer service would seem reasonable to expect *you* to proactively reach out to us. Nevertheless, we will contact you, yet again. Please advise on how to proceed. Thank you, ~Dale Little Sorrento 360-863-8555

March 30, 2024

Chris was great. Advised of wait time and checked in with me during wait. However, whoever did the recall work did not properly secure the under-dash piece. I had a f More

by LORY.HEFFNER
Recommend Dealer
Yes
Employees Worked With
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris / service
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