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Greenway Kia North - Service Center

Longwood , FL

4.3
1,418 Reviews
Call Service Center (844) 599-0449

1,418 Reviews of Greenway Kia North - Service Center

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January 26, 2024

Easy to communicate with. Able to change or address issues in person and within reason. Very friendly and helpful More

by ERICA.SINGH91
Recommend Dealer
Yes
Employees Worked With
Francisco
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Jan 26, 2024 -

Greenway Kia North responded

We're glad to know that you found our team at Greenway Kia North easy to communicate with and helpful. We always aim for a smooth experience, so it's great hearing your feedback!

January 26, 2024

Very helpful, addressed my concerns and got what I needed accomplished. Jennifer is very thorough and friendly. More

by deannahart2
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jan 27, 2024 -

Greenway Kia North responded

Deanna, we're glad to know Jennifer was able to assist you effectively at Greenway Kia North. Thanks for your kind words and positive review!

January 26, 2024

Good Oil change was good but it took 4 hours Thank you for everything Bye More

by Lorenzo Parra
Recommend Dealer
Yes
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January 26, 2024

Long day It was longtime and line was long with associates holding up the line More

by sheilasims757
Recommend Dealer
No
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Jan 29, 2024 -

Greenway Kia North responded

We're delighted to know that you've had another great experience with us at Ourisman Lexus of Rockville. It's wonderful to see your continued trust in our dealership and team, especially Dela! We look forward to serving you again for all your future car needs.

January 26, 2024

I had a flat tire it was told to the dealer I have bumper to bumper and road hazard but yet instead of fixing the tire they just said it's not repairable didn't offer anything just a quote of over $1,100 to More

by downesgerald
Recommend Dealer
No
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Jan 29, 2024 -

Greenway Kia North responded

Gerald, I'm sorry to read about your less-than-stellar service experience. We aim for transparency and top-notch assistance in all our services, so it's disappointing to learn that we didn't meet those expectations during your visit. I'd like the opportunity to discuss this further with you and see how we can make things right. Please reach out to me directly so we can discuss this further and come to a solution. Thank you, Jose Vega - Service Manager - 407-571-1234

January 26, 2024

Very expensive! will never use again Expensive and did not include warranty Double the price of other places More

by hk_194434
Recommend Dealer
No
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Jan 29, 2024 -

Greenway Kia North responded

We're sorry to read about your concerns regarding our pricing and warranty. We strive for transparency and fair pricing in all aspects of our business. Would you be willing to discuss this with us directly so we can better understand the specifics of your situation and work towards a resolution? If you are willing, please reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

January 25, 2024

Jennifer was very efficient and was sensitive to my budget needs. Will continue to do business here. More

by Jed
Recommend Dealer
Yes
Employees Worked With
Jennifer on Service
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Jan 26, 2024 -

Greenway Kia North responded

We're glad to hear Jennifer provided you with an efficient and attentive service, Jed! We appreciate your business and look forward to seeing you again at Greenway Kia North!

January 24, 2024

Charles greeted me immediately upon my arrival at Kia. Communication was clear and timely. Shuttle transportation was offered and accepted. Overall great service. More

by victoriavisco13
Recommend Dealer
Yes
Employees Worked With
Charles
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Jan 24, 2024 -

Greenway Kia North responded

We're glad to know you had a great experience with Charles and the rest of our team at Greenway Kia North. We always aim for clear communication and top-notch service! Thanks for sharing your feedback!

January 24, 2024

Work recommended had already been done. When informed of this he was argued with me telling me it was recommended but not competed, but it was at this location. Then Mondays recommendations More

by VMASPAM
Recommend Dealer
No
Employees Worked With
Charles Jones
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Jan 29, 2024 -

Greenway Kia North responded

We're sorry to read about your experience. It's important for us that our customers feel confident in the recommendations we provide, and it's clear we've missed the mark here. We understand your frustration and that we've lost your future business, but your feedback is valuable and will be addressed internally, so thank you for sharing. If there's anything else you'd like to add as we work to make improvements, please reach out to me directly. Thank you, Jose Vega - Service Manager - 407-571-1234

January 24, 2024

It was a great experience! I was kept in the loop about everything. Charles was great to work with. More

by lcyoung
Recommend Dealer
Yes
Employees Worked With
Charles Jones
Report | Print
Jan 25, 2024 -

Greenway Kia North responded

We appreciate your business and your review! Thanks from the Greenway Kia North Team!

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