Greenway Kia North - Service Center

$13,000 repair took 2+ months, paid in full with cash, had to come back TWO more times due to the wheel bearings not being replaced. Left me in a crap tire with 45k miles on it. Never sent me an RO as req had to come back TWO more times due to the wheel bearings not being replaced. Left me in a crap tire with 45k miles on it. Never sent me an RO as requested prior to repairs or for my approval. More

Nice people even though I had to wait on a part she made sure I got a quick shuttle home and to work! sure I got a quick shuttle home and to work! More

Please see the message above. Since this was a recall of a defective part, I do not understand why they did not have the part available when I came to the Kia dealership. I have t Since this was a recall of a defective part, I do not understand why they did not have the part available when I came to the Kia dealership. I have to come back for a second trip in order to have the part replaced. That was because they did not have the part in stock. More

Timely, friendly staff and clean environment. Happy to service my vehicle there all the time. Happy to service my vehicle there all the time. More

To long without having food to eat like the Jeep dealers Had to take to many potty breaks Had to take to many potty breaks More

Jennifer and the entire team were very helpful getting my KIA serviced. They were also very friendly and professional. KIA serviced. They were also very friendly and professional. More

Great! At 11 AM, and the representative worked really hard to get my vehicle out and done in time for me to make it to my next appointment. At 11 AM, and the representative worked really hard to get my vehicle out and done in time for me to make it to my next appointment. More

Upon drop off of my vehicle I was met by Jennifer , she suggested a package deal for $500. When I picked up my vehicle the paperwork stated Jennifer quoted the customer $575 which is not true. I tried expl suggested a package deal for $500. When I picked up my vehicle the paperwork stated Jennifer quoted the customer $575 which is not true. I tried explaining to the service manager that day but the quote was not corrected. As I got in my vehicle to drive away the cabin air filter was sitting on the passenger seat not installed yet causing a delay . I returned Saturday am to again address the quoted price on the sheet and the service manager made it right by giving me a $50 refund. I asked about the cabin air filter ( installed the day I picked up car while I was standing there ) and deodorizing package - he stated the deodorizing was done when the technician came out to install the filter while I was waiting there by my car. He stated the saw the technician spray the product into the cabin air filter area ( service manager ) was not even outside when the technician came to put the air filter in. I didn't argue this point as I felt it was a waste of time. I don't think that service was done !!!! I'm thankfully to be refunded the $50 but I'm VERY Leary now Coming to this location to service my vehicle. No one could even explain the breakdown on my services and what a $61 misc charge was. Get it together Kia Longwood. I read the entire package before signing. More

Theo always remembers us and makes us feel important. I have never been unhappy with any work that has been done. Great service department. I have never been unhappy with any work that has been done. Great service department. More