Back

Greenway Kia North - Service Center

Longwood , FL

4.3
1,418 Reviews

1,418 Reviews of Greenway Kia North - Service Center

Sort by
February 03, 2024

Great clean area, did my work, was out in no time. Love to visit the waiting area. More

by NORAASHDJI
Recommend Dealer
Yes
Employees Worked With
Great
Feb 05, 2024 -

Greenway Kia North responded

We are so happy that our Greenway Kia North team earned your five stars. Thanks for working with us!

February 03, 2024

Great service! Charles is prompt, attentive, and keeps me updated when servicing my vehicle. I can trust him and I will keep coming back to him. More

by cdiaz187
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 05, 2024 -

Greenway Kia North responded

We're glad to know you had a great experience with Charles at Greenway Kia North! It's wonderful that he has earned your trust through his attentive service. We look forward to seeing you again for future services!

February 02, 2024

At 8:30 on a Tuesday morning the place was packed. I counted 15 customers sitting. I chatted with another customer who was ahead of me and here for her final 'free' oil change only it wasn't free. It More

by Blrainey
Recommend Dealer
No
Feb 05, 2024 -

Greenway Kia North responded

Blrainey, it's great to hear that our team was pleasant and polite during your visit. However, we're sorry to learn about your recent experience. We strive for efficient service, and it seems like we fell short during your visit. The wait time you described is not up to our standards, and I apologize for any inconvenience caused. If there's anything else you'd like to discuss or if there are more details that could help us improve, please reach out directly. Jose Vega - Service Manager - 407-571-1234. Thank you.

February 02, 2024

Time off wait is less than other time Looking clean good communication snacks are available More

by Yadriel2008
Recommend Dealer
Yes
Feb 02, 2024 -

Greenway Kia North responded

Thank you for this high-star rating! All of us at Greenway Kia North appreciate your feedback!

February 02, 2024

I went in for an oil change at 7:45am as scheduled. No one touched my car until 9:15am. At 10am I got my new car back with grease on the rear door. There was also a chip in the paint. They said to sche More

by harleydb03
Recommend Dealer
No
Employees Worked With
Jose the manager
Feb 05, 2024 -

Greenway Kia North responded

Harley, I'm really sorry for how your vehicle was returned to you. This is not the level of service we aim for and it's clear that we've fallen short in this instance. We understand how frustrating these issues can be and would like to help resolve them as soon as possible. Please reach out so we can discuss a suitable solution together - thank you, Jose Vega - Service Manager - 407-571-1234.

February 01, 2024

Very friendly. Very thorough. Everything I asked for and expected. I feel I can trust this company with the best car I have ever owned. More

by garysimpsonbar
Recommend Dealer
Yes
Feb 01, 2024 -

Greenway Kia North responded

We're delighted to know your experience with Greenway Kia North has been so positive! Thanks for putting your trust in us - enjoy the ride in your dream car!

January 31, 2024

Very satisfied with the service and it was done in a timely manner. Whomever it was that serviced my car was very friendly and he also filled my gas tank. You don't find that kind of service often. Than More

by stacyljackson73
Recommend Dealer
Yes
Jan 31, 2024 -

Greenway Kia North responded

Stacy, we're so glad to know you had a satisfying experience at Greenway Kia North. It's our pleasure to provide top-notch service and those little extras that make the difference! Thank you for your kind words.

January 30, 2024

I had a terrible visit before this one . I asked to speak with service manager and all my needs were met . Now I need front brakes done. More

by Spk1517
Recommend Dealer
Yes
Employees Worked With
A woman
Jan 29, 2024 -

Greenway Kia North responded

Thanks for sticking with us! It's great to hear that our service team at Greenway Kia North could turn your experience around, and we look forward to replacing your front brakes soon. Until then, drive safely!

January 30, 2024

Teodora and the rest of the service team were very helpful and professional. They were very patient and answered my questions and concerns. More

by magali_badio
Recommend Dealer
Yes
Employees Worked With
Teodora
Jan 30, 2024 -

Greenway Kia North responded

Magali, it's great to know that Teodora and our service team at Greenway Kia North were able to assist you effectively. We're here for any future questions or concerns!

January 30, 2024

Theo was very helpful and kept me informed on the status of my vehicle during the duration of my service visit. They were not pushy and respectful of my decisions regarding my vehicle. It was a smooth servi More

by scrowe613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Jan 30, 2024 -

Greenway Kia North responded

We're glad to know that Theo and our team at Greenway Kia North were able to provide you with a smooth service visit. We appreciate your feedback and are here for anything else you might need down the road!

...
76
...