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Greenway Kia North - Service Center

Longwood , FL

4.3
1,418 Reviews

1,418 Reviews of Greenway Kia North - Service Center

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March 07, 2024

Took my car in for an update on the computer with a scheduled appointment and we had to wait for about 3 1/2 hrs with my 4 year old there I was not told until we got there that the shuttle was not in s More

by jordanolive91
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Mar 12, 2024 -

Greenway Kia North responded

Jordan, I'm sorry to read about your experience, especially with the unexpected wait time and lack of shuttle service. We understand how important clear communication is, particularly when it affects our customers' schedules. I'd like to discuss this further so we can make things right for you - please feel free to reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

March 07, 2024

Super fast and easy Nice staff I was very comfortable and understood everything I was told about my vehicle. They clean my vehicle and came back to me nice and shiny :) More

by heavenp0325
Recommend Dealer
Yes
Mar 07, 2024 -

heavenp0325 responded

Y’all were amazing thank you so much

Mar 07, 2024 -

Greenway Kia North responded

We are so glad to hear that our team took excellent care of you and your vehicle! Thanks for choosing Greenway Kia North.

March 07, 2024

All was great. Greeted promptly, kept apprised of the status and car was returned cleaner than when I arrived. More

by colette.massimino
Recommend Dealer
Yes
Employees Worked With
Jennifer I think ??
Mar 07, 2024 -

Greenway Kia North responded

We're glad to know you had a great experience at Greenway Kia North! It's our pleasure to keep you updated and return your car in top-notch condition. Thanks for the positive review!

March 07, 2024

We always have good service, they clean and vacuum our car, everyone is always helpful. More

by oriettasanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
Mar 08, 2024 -

Greenway Kia North responded

Orietta, we're delighted our team has consistently delivered thorough service! Thanks for being a Greenway Kia North customer.

March 07, 2024

Professional and knowledgeable Work was done in a timely manner and Lorenzo provided me with information on 2024 sportage More

by retiredmc57
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo
March 06, 2024

Positive experience and friendly staff towards myself and my dogs who had to come with me to my appointment. More

by Ehotvedt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Mar 06, 2024 -

Greenway Kia North responded

We're glad to know you had a positive experience at Greenway Kia North. Thanks for the review!

March 06, 2024

Not very good beginning to end pick up my vehicle They are lack of communication More

by Ronpersaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Was service advisor She never give my warranty company information the requested to complete approval I am very disappointed with service.
Mar 12, 2024 -

Greenway Kia North responded

I'm sorry for the lack of clear and timely communication on our end. We want you to feel accommodated throughout each service visit, and if there are any specific concerns I can address, I invite you to contact me directly. Thank you, Jose Vega - Service Manager - 407-571-1234

March 06, 2024

When I brought it in, they believed the problem was the battery so it was diagnosed based on that. If the car would have started when they called me to come get it, the problem would have not been fixed or More

by pritcham97
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 06, 2024 -

Greenway Kia North responded

We appreciate your patience and understanding throughout the process. We're glad to know that Jennifer was able to deliver good news in a timely manner! Thanks for choosing Greenway Kia North, we'll be here if you need anything else.

March 06, 2024

Easy to schedule appointments. Staff was attentive and finished quicker than expected. Happy to return. More

by Amnesty09
Recommend Dealer
Yes
Mar 07, 2024 -

Greenway Kia North responded

We're glad to know that you found our scheduling process easy and the service quick at Greenway Kia North. We appreciate your feedback and are here for any of your future needs!

March 05, 2024

He was very informative, and explained how long my car took to repair instead of having me wonder how long. He was excellent More

by gloribel.rivera
Recommend Dealer
Yes
Employees Worked With
Christopher Conan
Mar 05, 2024 -

Greenway Kia North responded

We're glad to know you had a positive experience with our team at Greenway Kia North. It's important for us that our customers are well-informed throughout the repair process. Thanks for your review!

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