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Greenway Kia North - Service Center

Longwood , FL

4.3
1,452 Reviews
Call Service Center (844) 599-0449

1,452 Reviews of Greenway Kia North - Service Center

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January 10, 2025

Horrible! Don't ever take your car there. They trashed the inside of my car. Worst service I've ever experienced. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Mcclung
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Greenway Kia North responded

Thank you for telling us about this, Matt. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

January 10, 2025

Dylan did a great job keeping me up to date on my vehicle. It was a great experience. Thanks KIA North! More

by realefire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Greenway Kia North responded

We're delighted to hear that Dylan provided you with excellent service at Greenway Kia North! Thank you for sharing your positive experience, and we hope you're enjoying your vehicle.

January 10, 2025

Negligent Careless Unethical Deceptive Careless Unre sponsive Frustrating Incompetent Manipulative Unreliable Inefficient Irresponsible Misleading Dishonest Deceitful More

by MICHELLE.GOLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Vega tried to help. His hands are tied. Sales sold me a car, Service canceled the sale. The real culprits are those in service who claimed to have honored the engine recall on 12.13.2019 right before I bought the car, yet did not fix the engine
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Jan 10, 2025 -

Greenway Kia North responded

Michelle, thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

January 06, 2025

Awesome staff Noah was awesome to work with very informative and just a great guy! More

by natehagins22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Greenway Kia North responded

Thanks for the shoutout to Noah from our Greenway Kia North team! We appreciate it.

Jan 06, 2025 -

natehagins22 responded

Love greenway Kia!

January 06, 2025

Alby Mercado was the best service advisor. He was knowledgeable, courteous and keep me updated on my car’s status. He earned 5 stars! More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alby Mercado
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Jan 06, 2025 -

Greenway Kia North responded

We're delighted to hear that Alby provided such excellent service at Greenway Kia North! It's great knowing he kept you informed and made your experience a positive one. Thanks for the 5-star review!

January 05, 2025

Worst experience I’ve ever had. Literally dropped my car off at 7:15 am for a 7:45 am appt and had to call 3 times from 2-5 pm just to get an update. Needed an oil change and they d More

by britt1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Yager
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Greenway Kia North responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

January 04, 2025

Excellent customer service, comfortable facilities and the person who helped me told me about all the details to be aware of in my car. More

by jogrehe74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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Jan 06, 2025 -

Greenway Kia North responded

We're delighted to hear that you had an excellent experience with our team at Greenway Kia North! It's great to know you found the facilities comfortable and received all the information needed about your car. Thanks for choosing us!

January 02, 2025

Everyone is very helpful and I was waited on soon as I arrived. I was called when finished. More

by jkfavor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see her picture
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Jan 02, 2025 -

Greenway Kia North responded

We couldn't ask for a better review of Greenway Kia North. Thanks so much!

January 02, 2025

The dealership does good work. It's too small for all the customers waiting around for service. Definitely needs an upgrade! More

by JADAPANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisan
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Jan 03, 2025 -

Greenway Kia North responded

Thanks for your feedback! We're glad to hear you appreciate the work we do at Greenway Kia North. We understand your concerns about space and are always looking for ways to improve our facilities. Your input is valuable to us!

December 31, 2024

Efficient and competent service from the moment I left the vehicle till the moment I picked it back! More

by inlay-26.part
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Greenway Kia North responded

We are grateful for your kind feedback here at Greenway Kia North. Thank you for your review, and see you next time!

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