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Greenway Kia North - Service Center

Longwood , FL

4.3
1,417 Reviews

1,417 Reviews of Greenway Kia North - Service Center

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March 12, 2024

Professional service was provided. My camera was malfunctioning and new battery installed efficiently. Everyone I encountered were friendly cashier and people in front. Chris made sure More

by lnimmons1960
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris is service
Mar 12, 2024 -

Greenway Kia North responded

We're glad to know you had a positive experience with our team at Greenway Kia North! It's great that Chris and the rest of our staff were able to assist efficiently. We appreciate your feedback, thank you!

March 12, 2024

This dealership has come a long way in 7 years. The service has improved a lot! More

by rwalton20
Recommend Dealer
Yes
Employees Worked With
Ari Suarez
Mar 13, 2024 -

Greenway Kia North responded

We appreciate your support and are glad to hear that our team has continued to improve. Thank you for being a valued client of Greenway Kia North!

March 11, 2024

First time for an oil changeā€¦ Even though it was an hour and 40 minutes, everyone was extremely professional and very nice and you washed my car. Be back in eight or nine months. More

by Lorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Mar 11, 2024 -

Greenway Kia North responded

Lorraine, we're glad to know you had a positive experience with your first oil change at Greenway Kia North. We appreciate your patience and look forward to seeing you again in eight or nine months! Sae travels until then!

March 10, 2024

Hesitant to deliver car. Sydney was good, but not enthusiastic about accommodating my request. Husband was/is hospital, very serious, whic I made known at onset. Car was deli More

by EJEnloe
Recommend Dealer
Yes
Employees Worked With
Sydney
Mar 12, 2024 -

Greenway Kia North responded

EJ, we appreciate your feedback and are glad to know Sydney was able to assist you. We apologize if any part of the process seemed inconvenient - our goal is always customer satisfaction at Greenway Kia North. Wishing all the best for your husband's health and please let us know if there is anything else we can assist you with!

March 10, 2024

Easy to have gotten an appointment. Friendly and businesslike. Glad you are there. Thank you. More

by fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Mar 11, 2024 -

Greenway Kia North responded

We are honored to receive your support, Fran. Thank you! - Greenway Kia North Team

March 09, 2024

Great Great great No H j j j j b b h h h b More

by Tonysellsnow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
Mar 11, 2024 -

Greenway Kia North responded

We're glad you had a great time working with us, Tony! We appreciate your business and hope to see you again at Greenway Kia North!

March 09, 2024

They took me in on time and told me what they're going to do. The car came out washed and cleaned and it drives better than ever. More

by avfassett
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
Mar 11, 2024 -

Greenway Kia North responded

We're glad to know you had a timely and efficient service at Greenway Kia North. It's great that your car is driving better than ever - we hope to see you again for future services!

March 09, 2024

First experience I was being overcharged ( I felt). The manager reduced the price but the person who wrote the estimate did not include some things - so he assured me those things would be done . Secon More

by bajr407
Recommend Dealer
No
Mar 13, 2024 -

Greenway Kia North responded

We're sorry to hear about your experiences and understand how they could lead you to feel this way. We aim for transparency and straightforward communication in all our services, so it's concerning that we may have missed the mark here. Your feedback is important and will be used as a tool for improvement. If you'd like to discuss these matters further or if there are any other concerns, please don't hesitate to reach out directly. Thank you, Jose Vega - Service Manager - 407-571-1234

March 07, 2024

Great customer care and great at meeting our needs I would gladly go back For all my service and purchases More

by Mgazard71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
Mar 07, 2024 -

Greenway Kia North responded

We're so glad to know you had a great experience at Greenway Kia North! We look forward to assisting with all your future service and purchase needs. Thanks for the positive feedback!

March 07, 2024

Took my car in for an update on the computer with a scheduled appointment and we had to wait for about 3 1/2 hrs with my 4 year old there I was not told until we got there that the shuttle was not in s More

by jordanolive91
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Mar 12, 2024 -

Greenway Kia North responded

Jordan, I'm sorry to read about your experience, especially with the unexpected wait time and lack of shuttle service. We understand how important clear communication is, particularly when it affects our customers' schedules. I'd like to discuss this further so we can make things right for you - please feel free to reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

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