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Greenway Kia North - Service Center

Longwood , FL

4.3
1,507 Reviews

1,507 Reviews of Greenway Kia North - Service Center

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February 18, 2025

My advisor was excellent he always kept me updated about the status of my car More

by Mamacat1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Greenway Kia North responded

Thank you for reviewing Greenway Kia North! It was so kind of you to share your experience!

February 16, 2025

Great environment, I had my son with me he enjoyed the free snacks 🥰 they provided for their customers ♥️! More

by joanned2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gemoi Elliassaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Greenway Kia North responded

We're delighted to hear that you and your son enjoyed your visit at Greenway Kia North! Thanks for sharing this lovely feedback with us.

February 16, 2025

I had a 10am appt for an oilchange, I left about 2pm. At least my service advisor was apologetic. More

by enmadavis246
Recommend Dealer
No
Employees Worked With
I forgot the name
Feb 16, 2025 -

Greenway Kia North responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

February 16, 2025

Album was very helpful and professional answering my questions. Also, he was a very good host while I was waiting for car. More

by adrianleon8017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alby
Feb 17, 2025 -

Greenway Kia North responded

Adrian, we're delighted to hear that Album provided you with helpful and professional service at Greenway Kia North. Thanks for sharing your experience!

February 14, 2025

Customer service was excellent Alby Mercado answer all my questions very professional and patiently took care of me the entire time I was there. More

by adrianleon8017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alby Mercado
Feb 14, 2025 -

Greenway Kia North responded

Adrian, we're delighted to hear that Alby provided excellent service during your visit to Greenway Kia North. Thank you for sharing your experience with us!

February 13, 2025

Really good service, always gets my 2 cars running, competitive prices and Really good staff. More

by hulk291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Greenway Kia North responded

The team at Greenway Kia North loves seeing great reviews! Thank you!

February 13, 2025

Bout my car here and have no complaints. Any time I have an issue with my car the service department is great at communicating with me as my car is being worked on. More

by Dbsjeep97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Greenway Kia North responded

Thank you for sharing your experience with us! We're delighted to hear that our service department at Greenway Kia North has been communicative and helpful whenever you've needed assistance. We appreciate your support and look forward to serving you in the future!

February 13, 2025

Waited more of 2 hrs to changed the oil. The guarantee not cover the water sensor More

by flora752011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Greenway Kia North responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

February 13, 2025

Service manager was dismissive and rude. They took 5 hours to complete nothing but an oil change and despite telling them what part was needed to be fixed, they said they couldn't find it an More

by rebekkah rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis P.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis P
1.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Yager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pacheco
Feb 14, 2025 -

Greenway Kia North responded

Thank you for telling us about this, Rebekkah. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

February 11, 2025

Very pleasant people. It’s unfortunate that they can only do warranty work on the weekdays, makes it difficult to get in. But being able to leave your car overnight is hel More

by austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debi Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Greenway Kia North responded

Austin, thanks for sharing your feedback with us at Greenway Kia North. We're glad to hear you found our team pleasant and we appreciate the suggestion about warranty work scheduling. Your input is valuable as we strive to improve!

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