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Greenway Kia North - Service Center

Longwood , FL

4.3
1,413 Reviews
Call Service Center (844) 599-0449

1,413 Reviews of Greenway Kia North - Service Center

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May 17, 2024

Stay clear of this dealership. The worst customer service, do not return your calls etc. I purchased a car there and absolutely regret it. They have no problem committing illegal s More

by Dschroe154
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
David Andrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Daniel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sekula Jovanovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Greenway Kia North responded

We're sorry to hear about your experience and the trouble contacting our team. We aim for the highest standards in customer service and it's clear we fell short here. It is never our intention to mislead or disappoint, so this feedback is concerning. Please reach out to me directly as I'd like an opportunity to address these issues with you personally and work towards a resolution - Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 22, 2024 -

Dschroe154 responded

Finally, after some time they wound up taking care of my situation to my satisfaction. There was still no justification for all the none return calls, but in the end, they came through

May 16, 2024

Bad communication , breaks stuff before fixing it , always trying to keep your car longer than it’s originally supposed to take More

by teer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gemoi Elliassaint
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo 1 star
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May 17, 2024 -

Greenway Kia North responded

We're sorry to hear about your experience. This certainly doesn't reflect the level of service we aim to provide, and it's disappointing that you've been left with this impression. We'd like a chance to discuss this further and see how we can make things right for you - please reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 14, 2024

Excellent and awesome efficient and fast very well and kept up to date on the process More

by emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sekula Jovanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Greenway Kia North responded

Thank you for your confidence in Greenway Kia North! We appreciate your business, Emily.

May 14, 2024

They were accommodating to my needs for my vehicle. They communicated effectively and efficiently about my vehicle. More

by ALUGO0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Rodriguez
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May 14, 2024 -

Greenway Kia North responded

We're glad to know that our team at Greenway Kia North was able to meet your needs and communicate effectively. Thanks for sharing your experience with us!

May 13, 2024

Very helpful and efficient. Everyone was kind and accommodating. They also offer shuttle service within a 10 mile radius which was very convenient. More

by Svfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
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May 13, 2024 -

Greenway Kia North responded

We're glad to know you found our team at Greenway Kia North helpful and efficient. We always aim to provide the best service, including convenient options like our shuttle service. Thanks for your positive feedback!

May 12, 2024

Excellent service. Everyone is always nice and respectful. Always done before estimated time provided. Top notch service More

by MLDURANSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
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May 13, 2024 -

Greenway Kia North responded

We appreciate your kind words about our service at Greenway Kia North! It's great to know that we've been able to exceed your expectations - thanks for the recognition!

May 11, 2024

Amazing people and amazing service! Frank and Gemoi are amazing! I purchased my car from Gemoi and Frank serviced my car. He helped me and my budget by informing me about Sunbit. Thanks More

by Domwalk3r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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May 13, 2024 -

Greenway Kia North responded

We're delighted to know that Frank and Gemoi provided you with excellent service at Greenway Kia North! It's great to see our team could assist in finding the right car for your budget. Thanks for choosing us, we appreciate it!

May 11, 2024

Took care of me. Wished they would have told me about the shuttle wait time. My Kia is running great and I’ll be back. More

by benjamineimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Sanz
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May 13, 2024 -

Greenway Kia North responded

Benjamin, we're glad to know your Kia is running great after visiting us at Greenway Kia North. We appreciate the feedback about the shuttle wait time and will work on improving that aspect of our service. Looking forward to seeing you next time!

May 10, 2024

Excelente servicio, el trato que recibo de sus empleados fue fenomenal, sus precios y su atencion !! Muchas gracias More

by mariluzgpalacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
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May 13, 2024 -

Greenway Kia North responded

Mariluz, gracias por compartir su experiencia positiva con nosotros en Greenway Kia North. Nos alegra saber que nuestro equipo le atendió bien y está satisfecha con nuestros precios. Gracias a usted!

May 10, 2024

Jennifer is a great representative of your dealership. She communicated with me every step of the way which is very much appreciated. More

by JPG2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
May 10, 2024 -

Greenway Kia North responded

We're glad to know Jennifer was able to provide you with a great experience at Greenway Kia North! We strive for excellent communication, and it's wonderful that she delivered. Thanks for the review!

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