1,783 Reviews of Greenway Kia North - Service Center
This dealership makes you car buying transactions so smooth and easy.i definitely recommend it smooth and easy.i definitely recommend it More
Excellent customer service by the staf. Very knowledgeable about the process and how they handle the business Very knowledgeable about the process and how they handle the business More
Lisa was very helpful and his communication was great. I would definitely bring my vehicle back to this dealership. I would definitely bring my vehicle back to this dealership. More
Excellent experiences. The purchase experience left me with a warm feeling which was reinforced by Jennifer’s excellent customer management during my first service visit. The purchase experience left me with a warm feeling which was reinforced by Jennifer’s excellent customer management during my first service visit. More
El servicio muy eficiente gracias tiempo bien. Los empleados muy atentos y respetuoso serán recomendados Los empleados muy atentos y respetuoso serán recomendados More
It was a easy peasy! I dropped off my car and the courtesy shuttle brought me to work and back when job was completed. Thank you! I dropped off my car and the courtesy shuttle brought me to work and back when job was completed. Thank you! More
Need to improve with setting expectations, very poor follow up and overall a poor customer experience. Highly recommend more training to make sure staff follows up proactively and explains the issues in follow up and overall a poor customer experience. Highly recommend more training to make sure staff follows up proactively and explains the issues in a consultative way. More
The staff was very Friendly, efficient & knowledgeable about Kia warranties. They made me feel comfortable to trust them with my vehicle. about Kia warranties. They made me feel comfortable to trust them with my vehicle. More
I have scheduled a repair service to install four new tires and address a recall issue. At arrival I was greeted promptly, and shuttle driver took me home. All good so far. I have received a call around tires and address a recall issue. At arrival I was greeted promptly, and shuttle driver took me home. All good so far. I have received a call around 3 pm that my car is ready and that if a pay with CC there will be a 3% fee. When I escalated with the manager Joe, he apologized that I was not made aware in advance but the overall total that I was promised with the fee included was slightly less overall. All good here. When I checked my vehicle log I found that my vehicle was taken on multiple rides totaling more than 40 miles. 40 miles!! Are you kidding me? The tires were in stock and the recall required a basic item. Why in the world would you put 40 miles on my vehicle without disclosing this to me. Just be aware if you ended up using them. More