Greenway Kia North - Service Center

Since I purchased my 2023 Kia Sportage EX in March 2022, my experience is wonderful. Oil changes and all the repairs and maintenance needed has been taking care of immediately and correctly. Thanks to all t my experience is wonderful. Oil changes and all the repairs and maintenance needed has been taking care of immediately and correctly. Thanks to all the service advisors and techs. More

Given my car back without completed repairs that was asked for. Service manager was not attentive towards my vehicle request. The mechanic Frank did not keep note of what was asked for. asked for. Service manager was not attentive towards my vehicle request. The mechanic Frank did not keep note of what was asked for. More

Very well done. The advisor was efficient with both mine and my husbands car and the check out process was fast and efficient with Cathy The advisor was efficient with both mine and my husbands car and the check out process was fast and efficient with Cathy More

Took 2 hours for just an oil change with a scheduled appointment. They texted me and when I responded they ignored me. Once car was completed they came. Brought me to cashier and said nothing more I’m l appointment. They texted me and when I responded they ignored me. Once car was completed they came. Brought me to cashier and said nothing more I’m like cool guess it’s all good? Had to ask cashier where to even get my car. When getting back in my car my driver side mat was filthy like they spilled something thankfully I have the weather tech mats. Overall poor quality. They called me for a follow up on how well it went I let the lady know and nobody bothered to follow up with my concerns. Definitely not the worst but definitely dropped ball on communication and time and cleanliness. More

First off I would like to say Brittani my sales girl was awesome. She stood by me through the whole negotiation process. At one point I thought it wasn’t going to happen. We actually shook hands and both sa awesome. She stood by me through the whole negotiation process. At one point I thought it wasn’t going to happen. We actually shook hands and both said, sorry it didn’t work out. She went back to the general manager and we struck a deal we both were happy with. I’ve seen several not so good ratings online but if you hook up with Brittani, she will make sure you are taken care of properly. More

This is my second time I visit this dealership. It took more than 24 hours after I dropped my car to tell me there was no solution for my issue. I was told to buy new tires and they did not have an It took more than 24 hours after I dropped my car to tell me there was no solution for my issue. I was told to buy new tires and they did not have any in stock so my only option was “ go somewhere else where they sell tires “. There was no empathy or concern for my own time. Something similar happened the first time. The only positive thing is the shuttle driver is extremely nice. More

Great service, friendly people, easy to get to. Great selection of vehicles to choose from. Great selection of vehicles to choose from. More

Kept my car for the day, didn’t call me to come get it, and made me wait until the next day to repair! and made me wait until the next day to repair! More

Staff I interacted with were very pleasant and helpful. Will return there for service as needed. Will return there for service as needed. More

Chris was very helpful and made this service a good experience. I would definitely recommend. experience. I would definitely recommend. More