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Greenway Kia North - Service Center

Longwood , FL

4.3
1,616 Reviews

1,616 Reviews of Greenway Kia North - Service Center

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August 31, 2024

Noah helped us with our service appointment to take care of our oil change and recall. Would highly recommend the dealership and Noah as our adviser. More

by BURDICKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Greenway Kia North responded

Thank you for recommending Greenway Kia North and Noah! We're glad to hear your service appointment went smoothly. We appreciate your support!

August 30, 2024

Theo was great! ! Very helpful, kind and prompt. I would return again soley based on my interactions with Theo. More

by carlyllama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Sep 02, 2024 -

Greenway Kia North responded

We're delighted to hear that Theo made such a positive impression on you at Greenway Kia North! Thanks for sharing your experience and we look forward to seeing you again.

August 30, 2024

Took 3 hours to do a scheduled simple oil change once again. No communication I had to ask a lady to go check on my car after 2:30 hours only to be told by Jennifer that they were waiting on another cars More

by cherieses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Mcclung
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Greenway Kia North responded

We sincerely apologize for the delay and lack of communication during your recent visit. This is not the level of service we aim to provide, especially given your urgent circumstances. We would like to make this right; please reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

August 29, 2024

There is no waiting area for service customers which is not good. It is slow to receive updates on what's happening with your vehicle. It is a waste of customer's time to bring you in for a recall inspecti More

by Rob R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theodora
Aug 30, 2024 -

Greenway Kia North responded

Rob, I'm sorry to hear about your experience with our service department. We strive for efficiency and clear communication, so it's disappointing to know we fell short. Please reach out directly so we can address these concerns further. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

August 29, 2024

Noah was awesome and kept me informed! ! I definitely loved having him take care of my vehicle More

by dollbaby305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Greenway Kia North responded

What a great review of Noah and Greenway Kia North! Thank you for sharing and we wish you many safe travels!

August 29, 2024

I have a check system light on my dashboard that I told Noah about after they worked on my car I reminded him he said they would check it out when I started my car. The check system light was back on the d More

by FRANMULLER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Greenway Kia North responded

Thank you for sharing your experience with Greenway Kia North. We're sorry to hear about the oversight with the check system light and any inconvenience caused by the recall work timing. Please reach out so we can address these concerns promptly and ensure everything is resolved to your satisfaction!

August 28, 2024

Good oil change Good oil change Good oil change Good oil change Good oil change Good oil change More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Greenway Kia North responded

Daniel, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia North!

August 28, 2024

Great and awesome staff really considering and caring plus they kept me informed the whole step of the way More

by Juan Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
C J
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis P
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Shuneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Greenway Kia North responded

Juan, we're delighted to hear that our team at Greenway Kia North provided you with such a considerate and caring experience. Thanks for the kind words!

August 28, 2024

Quick service and Frank was very prompt with updates and any questions I had about services. More

by ashleelinnea2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Karpel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Greenway Kia North responded

Thank you for stopping by to review Greenway Kia North! We will pass along your kudos to Frank. Safe travels!

August 27, 2024

Son personas excelentes profesionales atentos y son responsables en área de servicio son exellente amables More

by JIMENEZEDWIN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Greenway Kia North responded

Edwin, gracias por sus amables palabras! Nos alegra saber que tuvo una experiencia positiva con nuestro equipo en Greenway Kia North. Estamos aquí para ayudarle siempre que lo necesite!

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