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Greenway Kia North - Service Center

Longwood , FL

4.3
1,413 Reviews

1,413 Reviews of Greenway Kia North - Service Center

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June 06, 2024

I am thankful for Kia working so fast to replace my engine. The only issue I had is Kia corporate having me pay for the rental out of my pocket for 15 days and then waiting for months to be reimbursed More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dilain
Jun 26, 2024 -

Greenway Kia North responded

Carol, we're glad to hear that Greenway Kia North was able to replace your engine quickly. We apologize for the inconvenience with the rental reimbursement and appreciate your patience during this process. Thanks for sharing your feedback!

June 06, 2024

The ball was absolutely dropped on my last visit, huge safety issues! The dealership has been horrible with thier lack of communication while trying to fix the issue to the point I had to take my car som More

by Jbarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Sanz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager.
Jun 26, 2024 -

Greenway Kia North responded

I'm truly sorry to hear about the safety issues and communication problems you experienced. This is not reflective of our standards, and I understand your frustration. Please reach out so we can discuss this further and work towards a resolution. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

June 05, 2024

They kept me abreast about f my car status and explained everything to me with patience and understanding. They walked me thru each step and told me what to expect. Great team work from everyone More

by denine521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Greenway Kia North responded

Thank you for sharing your experience! We're glad our team at Greenway Kia North kept you informed and provided excellent service. We appreciate your kind words and support!

June 04, 2024

Had a recalled part on car. I am glad it was installed but I had to come back because the recalled part was available . . Not everyone have the time to go back and forth to More

by Jdjohnson1997
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Did not work with people above
Jun 06, 2024 -

Greenway Kia North responded

We appreciate your patience and feedback. At Greenway Kia North, we're committed to improving our service and will work on minimizing such inconveniences in the future. Thanks for bringing this to our attention!

June 04, 2024

I like bringing my car there. Great customer service. Thanks for the great jobs. I'm truly satisfy. More

by Csandy103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
C J
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis P
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Greenway Kia North responded

Your satisfaction is our greatest reward! Thanks for choosing Greenway Kia North. Have a good day!

June 04, 2024

Went for the recall. Got car still said it was needing service and needed the recall fixed. They had to reset everything because it want done. Then realized today the More

by joycester14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above. Don’t remember names
Jun 06, 2024 -

Greenway Kia North responded

I'm sorry to hear about the inconvenience you experienced with your recall service. It's frustrating when things aren't done right the first time, and I apologize for any extra work this has caused you. If there's anything we can do to assist further or make this right, please reach out at your convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

June 03, 2024

I’m very satisfied with my new car and I’m also satisfied with the service I got.You guys are Great 👍 More

by Ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Greenway Kia North responded

We're delighted to hear you're satisfied with your new car and the service at Greenway Kia North! Thanks for sharing such positive feedback. Enjoy your ride!

June 03, 2024

it was a great expericence with excellent customer serivce, woukd recommend 10/10 will be returning More

by angelsantanaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gemoi Elliassaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisan Siverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Ouahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malique Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Greenway Kia North responded

We are thrilled to see your positive review! The Greenway Kia North team looks forward to your next visit with us. Take care!

June 02, 2024

Good customer service. The eait was l9nger than l expected, bit no complaints. Greenway is the best More

by mariacomer2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A, Steve Gansham
Jun 03, 2024 -

Greenway Kia North responded

Thank you for your patience and understanding, Maria! We're glad to hear that our customer service met your expectations at Greenway Kia North. We appreciate the kind words and look forward to serving you again!

June 01, 2024

The service was great. They made it really easy for us. Some window trim had blew off the car about a week before service. I spoke with Chris from Longwood KIA and he made More

by tanya1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service department
Jun 03, 2024 -

Greenway Kia North responded

Thanks for sharing your experience! We're glad Chris and the Greenway Kia North team could assist you promptly. We appreciate your support and look forward to serving you again!

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