Greenway Kia North - Service Center

Greenway Kia North responded

Thank you for sharing your positive experience, Alice! We're delighted to hear that our team at Greenway Kia North has consistently provided friendly and professional service. We appreciate your continued trust in us!

Greenway Kia North responded

Christopher, thanks for the positive feedback! We're glad to hear our team at Greenway Kia North provided efficient and communicative service. See you next time!

Greenway Kia North responded

Marie, we're glad to hear you had a smooth and efficient experience at Greenway Kia North. Thanks for sharing your positive feedback!

Greenway Kia North responded

I'm sorry to hear about the issues you encountered post-service. This is not reflective of our standards and we want to address these matters promptly—please reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

Greenway Kia North responded

Thank you for your feedback! We're glad to hear the repair quality met your expectations at Greenway Kia North. We understand concerns about costs and appreciate your input as we strive to improve our services.

Greenway Kia North responded

If you're willing to speak with me, I would like to learn more about your experience in order to provide all customers with five-star service going forward. Please consider reaching out so we can talk this through together. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

Greenway Kia North responded

Bob, I apologize for the extended wait and lack of communication during your recall service. We aim to provide timely updates and it's clear we fell short here. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

Greenway Kia North responded

Thanks for sharing your experience with Greenway Kia North! We're glad to hear you love your car and appreciate the service. We'll look into the phone charger issue and make sure you get that second fob from Hailey soon.

Greenway Kia North responded

I'm sorry that you were left with a negative impression. If you're willing, I would like to learn more about what transpired so we can improve your experience going forward. Please contact me at your earliest convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

Nmedina0728 responded

Where do I begin! First I buy a used vehicle with only 31000 miles and was charged 2400.00 for a 300 point inspection. My question is don’t you prep cars before you put out for sale When I asked what type of guarantee comes with that I was zero Second the tack on a 1500.00 for a luz insurance which I was told comes with the vehicle. This insurance is also a complete ripoff I have asked several people for an itemized breakdown of what I purchased and to this day have not gotten it I have absolutely no idea what exactly the insurances that I bought and exactly what they cover Once o took the car back for a scratch cause I paid 1500.00 for a inside outside insurance and was told I was not covered I had to go back to the finance manger for explanation The other day I took the car in cause the tail lights were not working I supposedly have this platinum insurance The tech says we do dot service aftermarket’s and someone did some electrical work which may have caused a short and because someone else touched it the electrical is not covered. Why was I ever sold insurance? I called Toyota they said it’s probably a fuse. The tech checked the fuse by the motor area and dismissed the problem. I called Toyota n they like most cars the fuse is under the dash area What do you think?

Greenway Kia North responded

Thank you for the wonderful feedback, Brianna! We're delighted to hear that Noah provided excellent service at Greenway Kia North. We look forward to seeing you again in the future!