Greenway Kia North - Service Center

Your service department is the worst that I have ever dealt with in 35 years of being in the automotive industry. I wound up having to trade in a car with a blown up engine in it because Kia would not re dealt with in 35 years of being in the automotive industry. I wound up having to trade in a car with a blown up engine in it because Kia would not replace it and and it was still under warranty Now on the purchase side I dealt with Nena she was awesome. She answered every question tended to all my needs got me the vehicle I needed to put my daughter into and David. The manager got the payments right where they needed to be. I had no issues with them. They were both great. Nena was awesome. More

Trim is falling off one year old car. Been to location twice. Can't get me replacement parts. Its the blame it on parts shipments game. No one taking ownership. It's been months and I'm Been to location twice. Can't get me replacement parts. Its the blame it on parts shipments game. No one taking ownership. It's been months and I'm ashamed to drive a one year old vehicle, literally being held together with scotch tape. I still would like someone to help me. Thanks Ron Bryan 407 947 4786. More

I was grateful to get appointment so fast. It was great working with Noah also. It was great working with Noah also. More

Greenway Kia North always takes care of me. Noah was very helpful and updated me while my car was being serviced. Noah was very helpful and updated me while my car was being serviced. More

Service department is full of liars and covering their own xxxxx. Nena in sales is the best I ever felt with her and David were awesome. own xxxxx. Nena in sales is the best I ever felt with her and David were awesome. More

My was dropped off at 10-15 and I got it back at 12:30 . It was not served at all. Jeniffer never answered me any question she was worried in other cards bringing keys inside and papers but not my car. You It was not served at all. Jeniffer never answered me any question she was worried in other cards bringing keys inside and papers but not my car. You definitely lost a customer More

Me dijieron que arregalaban una luz de recall estuve 3 ha en el dealer y hoy después de 48 hs sigue la misma luz encendida en la App de Kia. No arreglaron nada entonces….. en el dealer y hoy después de 48 hs sigue la misma luz encendida en la App de Kia. No arreglaron nada entonces….. More

The customer service was inadequate to say the least. You kept my car over 3 weeks. Very little communication about why. Upon pickup of my vehicle I was told one thing about a oil change and then being You kept my car over 3 weeks. Very little communication about why. Upon pickup of my vehicle I was told one thing about a oil change and then being charged another. When my husband couldn't straighten it out I had to turn around and come back to the dealership for them to do their job and look at the paperwork that said I had free oil changes left. The customer service manager promised me he will call me bac, because I was not satisfied with just him telling me you were sorry for all of the bad service I received. I told him to contact the general manager and that I wanted to speak with him that day. I have not heard back either one of them yet. The sad thing is when I bought the car I was lied to horribly. I finally got a meeting with the general manager after coming back making a scene multiple times for someone to hear me. From what I've seen from this dealership since I bought my car in 2020 that unless you make a scene you're not heard. This is unfortunate. If I didn't have the free oil changes I would never come to your dealership because of all the lies I've been told, the unprofessionalism and people not knowing their job. More

Way to knock it out ! ! Thanks again and great job guys!! We will be back when our car needs it !! ! Thanks again and great job guys!! We will be back when our car needs it !! More

Purchased my vehicle here a few months ago and came back for my first complimentary oil change. Made an appointment but still had to wait an extended period of time. Other than that, it was great service. for my first complimentary oil change. Made an appointment but still had to wait an extended period of time. Other than that, it was great service. More