Back

Greenway Kia North - Service Center

Longwood , FL

4.3
1,411 Reviews

1,411 Reviews of Greenway Kia North - Service Center

Sort by
June 12, 2024

Clean polite met some interesting patrons knowledgeable surprised that they washed the car . Didn’t try to sell me anything More

by PJ Storm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Jun 13, 2024 -

Greenway Kia North responded

PJ, thanks for sharing your experience! We're glad to hear you enjoyed the service at Greenway Kia North and appreciated our no-pressure approach. Safe travels!

June 12, 2024

It’s fine good service and this time take less than last time so it was a good day More

by sebation903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Greenway Kia North responded

Thank you for this high-star rating of Greenway Kia North! Have a lovely day!

June 12, 2024

Christopher communicated clearly and effectively. He explained what was happening and provided accurate time line for repair. He also showed my teenage son what was going on and how to address in More

by Dawnv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Greenway Kia North responded

Thank you for sharing your experience! We're glad to hear that Christopher provided clear communication and helpful guidance at Greenway Kia North. We appreciate the feedback and hope everything is running smoothly now!

June 10, 2024

Excellent service and attention, there is no doubt that they are my choice for the maintenance of my vehicle More

by alexzavalaoviol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

alexzavalaoviol responded

Excellent service and attention, there is no doubt that they are my choice for the maintenance of my vehicle

Jun 10, 2024 -

alexzavalaoviol responded

The best place for maintenance

Jun 10, 2024 -

Greenway Kia North responded

Alex, thank you for the wonderful feedback! We're delighted to be your go-to choice for vehicle maintenance at Greenway Kia North!

June 10, 2024

I always have a great experience at this Kia North. If you have to wait a while for your car to be serviced, at least here you can do it in comfort.! My service advisor was Frankie Sanz, and he was won More

by lcyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Greenway Kia North responded

Icyoung, we're delighted to hear that Frankie and the Greenway Kia North team made your service visit comfortable and informative. Thanks for sharing your experience!

June 09, 2024

There was poor communication when booking my appointment. No information while waiting. I was told it would be two hours it took over 5 hours- for an hour of that time my car was sitting in line to be washed More

by ashelly45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Mcclung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Greenway Kia North responded

We apologize for the communication issues and extended wait time you experienced. This is not the level of service we aim to provide, and I understand your frustration. We appreciate your feedback as it helps us improve, and we'd like to make things right if possible. Please reach out when convenient so we can discuss further. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

June 09, 2024

Jennifer was fabulous ! !!! Very friendly and professional! As well as informative. She’s a keeper ! More

by Jlmbrd64Jlmrd64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Greenway Kia North responded

Your kind review warms our hearts! Thank you from the Greenway Kia North Team.

June 09, 2024

my experience Green Way Kia North was exceptional, and I will definitely be returning for any future automotive needs. I highly recommend them to anyone in need of reliable and trustworthy car service More

by Dominique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 10, 2024 -

Greenway Kia North responded

Dominique, we're delighted to hear that you had an exceptional experience with us at Greenway Kia North! Thank you for recommending our services!

June 09, 2024

My appointment wasn’t till Monday they were able to get me in Saturday when I went to drop off my car. Called me multiple times to let me know what was going on and the price. They truly went above and bey More

by aly819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Greenway Kia North responded

We're delighted to hear that our team at Greenway Kia North could accommodate you earlier and keep you informed throughout the process. Thanks for sharing your positive experience!

June 09, 2024

I had a 10:30am appt. for an oil change/filters. It was suggested I also add fuel/emissions and brake system fluid service which I did. I was not notified until 4pm that t More

by ASHHIOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Sanz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Greenway Kia North responded

Thank you for sharing your experience. It's clear we fell short in communication and transparency during your visit, which is not the standard we aim to uphold. Your feedback about timely updates and detailed service lists is valuable, and we'll work on improving these areas. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

...
49
...