Back

Greenway Kia North - Service Center

Longwood , FL

4.3
1,411 Reviews

1,411 Reviews of Greenway Kia North - Service Center

Sort by
June 15, 2024

My service is usually good but when I took my car in for a recall repair it ended up staying over night at the dealership with no warning or communication. I had to go to the dealership to check on my car m More

by Christen Inman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Greenway Kia North responded

Christen, I apologize for the lack of communication regarding your recall repair. We strive to keep our customers informed and it's clear we fell short here. Please reach out so we can address this issue directly and ensure it doesn't happen again in the future. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

June 15, 2024

Appointment was set and carried out as described. Parts needed to be ordered and arrangements for rental car were made. Parts took longer than expected but when they arrived job was completed. More

by jlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Greenway Kia North responded

Jlee, thanks for your patience and understanding! We're glad to hear that Greenway Kia North was able to complete the job once the parts arrived. Safe travels!

June 14, 2024

I have been trying to get an appointment for a recall since May 27 have called back four times and nobody has record of the part. Keep telling me to call back. More

by mfbabe
Recommend Dealer
No
Employees Worked With
Have not worked with anybody as of now just keep getting the runaround about the car
Jun 26, 2024 -

Greenway Kia North responded

I apologize for the inconvenience you've experienced trying to schedule your recall appointment. This is not the level of service we aim to provide, and I understand how frustrating this must be. Please reach out directly to me with your contact information so we can get this resolved promptly. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

June 13, 2024

The facility is clean and I wish there’s more seats inside the waiting room. Thanks for water and snacks. More

by ramosaurelia125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Greenway Kia North responded

Thanks for the feedback! We're glad you found our facility clean and enjoyed the water and snacks. We'll take your suggestion about more seating into consideration here at Greenway Kia North!

June 13, 2024

Thank you to Chris and CJ for taking such good care of my concerns regarding my 2014 Kia Soul. I appreciate their professionalism and speedy service. Again, Thank you! More

by Sudiereaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C J
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Greenway Kia North responded

Thank you for sharing your experience! We're glad Chris and CJ at Greenway Kia North could address your concerns with professionalism and efficiency. We appreciate the support!

June 13, 2024

Great service! She was very attentive and helpful. She called me to ask about additional services. Although I wasn’t ready to do them, she was very informative. I s More

by CZR2681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Greenway Kia North responded

Thanks for sharing your experience! We're glad to hear our team at Greenway Kia North provided attentive and helpful service. We appreciate your trust in us and look forward to assisting you again!

June 13, 2024

I have been using this dealership for over 10 years. Car is repaired when requested and done right the first time. More

by WOLF7661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
4.0
This rating includes all reviews, with more weight given to recent reviews.
J R
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Greenway Kia North responded

Thank you for being a loyal customer of Greenway Kia North for over 10 years! We're glad to hear that our team consistently meets your expectations with quality repairs. Your continued support means a lot to us!

June 13, 2024

My service was amazing. It was fast and professional. Dylan accommodated my needs, and she was very resourceful and informative. More

by takishahoward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
C J
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
J R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Greenway Kia North responded

Takisha, we're delighted to hear that Dylan provided you with fast and professional service at Greenway Kia North. Thanks for sharing your experience!

June 13, 2024

Thank you for the complimentary oil change due to being a repeat customer! Frank was courteous and polite, and service was prompt. More

by pia0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Jun 13, 2024 -

Greenway Kia North responded

We're delighted to hear that Frank provided courteous and prompt service during your visit at Greenway Kia North. Thank you for being a loyal customer, and we appreciate your feedback!

June 12, 2024

El personal es muy atento. El servicio brindado por el taller es rápido y explican muy bien el proceso y trabajo realizado. More

by laurie_vazquez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Greenway Kia North responded

Laurie, gracias por compartir esta experiencia! Nos alegra saber que el equipo de Greenway Kia North le brindó un servicio rápido y claro. Esperamos verle pronto nuevamente!

...
48
...