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Greenway Kia North - Service Center

Longwood , FL

4.3
1,411 Reviews
Call Service Center (844) 599-0449

1,411 Reviews of Greenway Kia North - Service Center

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June 21, 2024

Great car buying experience! I would definitely return in the future and recommend to others! More

by moxz30
Recommend Dealer
Yes
Employees Worked With
Ricardo Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sekula Jovanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Greenway Kia North responded

We are glad to hear that you had a great purchasing experience and we hope to have the opportunity to work with you again in the future. Thank you for recommending Greenway Kia North!

June 19, 2024

In for oil change with appointment took 3 hrs. Unsatisfied. Would like faster service please More

by fredopiketa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Coman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Greenway Kia North responded

I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. If there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

June 19, 2024

Extremely nice and everyone. checked to see if i had be helped and amazing service More

by stephaniecpost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Greenway Kia North responded

The team at Greenway Kia North loves seeing great reviews! Thank you, Stephanie!

June 19, 2024

Jennifer was amazing. She explained everything had great customer service. I would highly recommend her to anyone. More

by Rickynbrooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Greenway Kia North responded

Ricky, we're delighted to hear that Jennifer provided such excellent service at Greenway Kia North. Thanks for the high recommendation!

June 18, 2024

Communication is terrible. No one calls you back when they say they will. Went to pick my car up and they had no clue where my paperwork was. More

by LISA.STEWART7984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Sanz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Greenway Kia North responded

Lisa, I apologize for the lack of communication and confusion regarding your paperwork. This is not the level of service we strive to provide, and I'd like to address this issue personally. Please reach out at your earliest convenience so we can make things right. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com

June 18, 2024

Good service always clean area with snacks and water answers any questions we have. Very polite people. More

by HVELEZ1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Coman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Greenway Kia North responded

Thank you for the kind words! We're glad to hear that our team at Greenway Kia North provided good service and a welcoming environment. We appreciate your support!

June 18, 2024

Jennifer is very knowledgeable and very friendly went over all of my options very thoroughly More

by RANDK198826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Greenway Kia North responded

It is great to hear that Jennifer went over all your options thoroughly and provided friendly service. Thanks for choosing Greenway Kia North!

June 17, 2024

Frank in service is the best. Great customer service and very professional. Truly appreciate him. More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Sparano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sekula Jovanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Greenway Kia North responded

We appreciate your business and your review! Thanks from the Greenway Kia North Team, Glen!

June 16, 2024

Takes too long for standard service call. When an appointment is scheduled, vehicle should be service at minimum amount of time. Should not 3.5 hours for an oil change and tire rotation. More

by ARTICE.SEWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis P.
4.0
This rating includes all reviews, with more weight given to recent reviews.
C J
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis P
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
4.0
This rating includes all reviews, with more weight given to recent reviews.
J R
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2024 -

Greenway Kia North responded

Thank you for your feedback. We apologize for the wait time during your recent visit to Greenway Kia North and appreciate your patience. We'll work on improving our efficiency to better serve you in the future!

June 16, 2024

For 12 days you've done everything possible not to approve my claim I wouldn't recommend you to anyone if you were the last dealership on the planet More

by coachchris1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Coman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2024 -

Greenway Kia North responded

Chris, I'm really sorry to hear about your frustrating experience. We aim for a smooth and fair process with all claims, so it's concerning to read this feedback. Let's discuss the details further; please reach out when you can. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

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