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Greenway Kia North - Service Center

Longwood , FL

4.3
1,407 Reviews

1,407 Reviews of Greenway Kia North - Service Center

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July 25, 2024

Took long time to complete repairs. . Cost of repairs pretty steep. Noah did good under tough circumstances More

by calhooks4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Greenway Kia North responded

Thank you for your patience and understanding. We're glad to hear Noah provided good service despite the challenges at Greenway Kia North. We appreciate your feedback!

July 24, 2024

The service was very good the representative was very friendly and she gave me all the information I needed More

by michael.cabinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Greenway Kia North responded

Michael, we're glad to hear you had a great experience with our team at Greenway Kia North! Thanks for the positive feedback!

July 24, 2024

Had a 9:45 am oil change appt. By noon car was still parked. I asked advisor status, 10 mins later he said they would be getting to it soon. I said no thank you and left. A day lat More

by Jejlch98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Sanz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Jejlch98 responded

Will not be coming back

Jul 30, 2024 -

Greenway Kia North responded

I'm very sorry for the inconvenience you experienced at this recent visit. We are committed to comprehensive, accommodating, and communicative service and it's clear we fell short here. I understand your frustration, but if you're open to giving us another chance, please reach out directly so we can talk this through together. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

July 24, 2024

Thought Jennifer was nice , I never got any updates on my car at all the whole time it was in the shop. I had to call numerous of times to never be told what was really going on with my car and once I called More

by Desiree M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sierra
Jul 30, 2024 -

Greenway Kia North responded

Desiree, I'm sorry to hear about the lack of communication regarding your car. We strive for timely updates and it sounds like we fell short here. Please reach out so we can address this issue directly. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

July 23, 2024

Noah was very pleasant to work with. He kept me informed on the process of my vehicle. Very friendly. More

by mslinhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Greenway Kia North responded

mslinhart, we're delighted to hear that Noah provided you with excellent service at Greenway Kia North. Thanks for sharing your positive experience!

July 23, 2024

Es muy bueno el servio me gustó bastante se preocupan por las necesidades del cliente More

by Mario lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C J
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Greenway Kia North responded

Su satisfacción es nuestra mayor recompensa, Mario - Gracias por la calificación de 5 estrellas para Greenway Kia North y por hacer negocios con nosotros!

July 23, 2024

We always have a great experience at this location. Quick service with a pleasant team! More

by TRACY.SIMONETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Greenway Kia North responded

Tracy, thank you for trusting Greenway Kia North with your business!

July 20, 2024

I would not recommend your service center to anyone. Please contact me to get my service resolved. More

by mbreeding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theo
Jul 22, 2024 -

Greenway Kia North responded

A 1-star experience doesn't reflect the high standards we hold ourselves to. I would like to see how I can help here. Please reach out to me when you have a moment so we can discuss this together. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

July 20, 2024

Great customer service. Efficient. Great communication. Great service. Clean. Helpful. Easy to find service area and lobby. More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodora
Jul 22, 2024 -

Greenway Kia North responded

Thanks for highlighting the excellent service and convenience you experienced at Greenway Kia North! We appreciate your feedback.

July 20, 2024

Theo at Greenway Kia is the best! She explained everything very clearly. She's very courteous and professional. Theo ordered the parts I needed, and called me as soon as they arrived More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Jul 22, 2024 -

Greenway Kia North responded

Susan, we're delighted to hear that Theo provided such excellent service at Greenway Kia North. Thanks for sharing your positive experience!

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