Greenway Kia North - Service Center

I have only been to the dealership twice. They have exceeded my expectations both times. They have exceeded my expectations both times. More

Over the top caring and competent. I pulled into Greenway Kia, far from where I live, to ask some questions about a used Sportage I was thinking of buying from a small dealer. Chris an I pulled into Greenway Kia, far from where I live, to ask some questions about a used Sportage I was thinking of buying from a small dealer. Chris and Dylan were so welcoming and helpful that I went back there after purchase. It's worth the drive! Frankie Sanz is my service advisor and I feel so blessed to have him taking care of me and my SUV. He is always courteous and takes the time and effort to communicate, problem solve, and get me back on the road. My nightmare SUV has been a challenge to say the least, but Frank provides stellar, over the top, quality service and it's all getting fixed. I would seriously probably break down as much as my Kia parts if it wasn't for Frank's compassion and competence. I love this dealership. Everyone I have come in contact with here are friendly and helpful from reception area to service dept. cashiers, the service team, shuttle drivers, and the service manager. I'd give this dealership service 10 stars if possible! Frankie Sanz is definitely a 10! More

Although the process of getting our car fixed took a lot longer than usual. The people who works there were very professional longer than usual. The people who works there were very professional More

The service was good. I took my vehicle in for and oil change and tire rotation. I just wish they had checked to see why my windshield light was on with my multipoint insp I took my vehicle in for and oil change and tire rotation. I just wish they had checked to see why my windshield light was on with my multipoint inspection. Instead I was told that maybe they forgot to add the fluid and that I could add it myself. I thought they atleast check out those things to let me know if there was a problem with my vehicles operation of the wipers. The wipers work, the fluid does dispense however my light continuously comes on when I crank up my vehicle. Besides that the service was good including the receptionist who was very attentive to the customers needs. More

I was a bit disappointed when I came in for recall work that I got notice that the part was finally in. When I arrived I found out that there were 2 recalls and they could only do the one that I didn’t kno that I got notice that the part was finally in. When I arrived I found out that there were 2 recalls and they could only do the one that I didn’t know about because the part was not in for the one I came in for. Now I will have to come back when that part comes in whenever snd was told it would be another 2 hour appointment. This recall has been out for months and still can’t get it resolved. I sure hope I do not get the fire result of the reason for the recall More

Nice people, took my car to get service workers were friendly and service was fast. Recommend this dealer ship to anyone trying to buy a good and long lasting car. friendly and service was fast. Recommend this dealer ship to anyone trying to buy a good and long lasting car. More

great service advisor, kept me informed and veh was ready when promised. Have to take back for a part covered under warranty when promised. Have to take back for a part covered under warranty More

Theo is always awesome every time I arrive. The people at Greenway North are always friendly and helpful! The people at Greenway North are always friendly and helpful! More

Very unprofessional. Will lie and switch stories to benefit him. Dealership is terrible with communication. They need to investigate the whole entire leadership staff. Will lie and switch stories to benefit him. Dealership is terrible with communication. They need to investigate the whole entire leadership staff. Don't leave your vehicle on their property due to their cameras not working. Takes no accountability for their wrongs doings. KIA vehicles already have a bad reputation and to have staff mirror the cars is diabolical. Don't waste your time here. You've been warned. Save your time and choose a better car, better Dealership, and better staff to interact with. More

Overall great. service. Friday and knowledgeable staff. My only critic would be when calling for a pick up, a little more information given in regards to timing. service. Friday and knowledgeable staff. My only critic would be when calling for a pick up, a little more information given in regards to timing. More