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Greenway Kia North - Service Center

Longwood , FL

4.3
1,312 Reviews

1,312 Reviews of Greenway Kia North - Service Center

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July 05, 2024

My experience was not great. First thing they did not honor the advertised sale price from online. They avoided telling me that until I saw it the next day. I became confused whe More

by bigguy1356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sekula Jovanovic
3.0
This rating includes all reviews, with more weight given to recent reviews.
J R
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Greenway Kia North responded

Thank you for sharing your experience. It's disappointing to hear about the issues with pricing, insurance details, and the windshield crack. We strive for transparency and prompt service in all our dealings, so I apologize if we fell short here. Please reach out directly so we can address any unresolved concerns regarding your warranty cancellation and make it up to you. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

July 05, 2024

Absolutely professional services, I really recommend it 100% satisfaction and very friendly people. Amazing customers service More

by ricardo.wagner03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azmir Jusic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sekula Jovanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
J R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham
Jul 05, 2024 -

Greenway Kia North responded

Thank you for recommending Greenway Kia North, Ricardo! We're delighted to hear that our team provided professional and friendly service. Your satisfaction is our priority!

July 04, 2024

Awesome experience and my car got everything in needed and the staff was super nice More

by josephralvarez1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Greenway Kia North responded

Thanks for choosing Greenway Kia North! We appreciate your support.

July 01, 2024

My experience with Jennifer at the Kia Longwood dealership was great. She was friendly and professional. I took my car in for recalls and scheduled service. It was completed in a timely manner. More

by kerrilsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Greenway Kia North responded

Kerrilsh, we're delighted to hear that Jennifer provided you with friendly and professional service at Greenway Kia North. Thanks for sharing your positive experience!

June 30, 2024

They are very nice and friendly at the north kia dealership. They will help you with anything they can and lead you in the right direction More

by cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Greenway Kia North responded

Cristina, we're delighted to hear you had a positive experience with our team at Greenway Kia North! Thanks for the kind words and support!

June 29, 2024

Was promised car by that night. It was not. No call no nothing. I called they were already closed. They got a hold of someone and said they would come in early to finish it I g More

by S.WILLIAMS1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Sanz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Greenway Kia North responded

I'm sorry to hear about your experience. This is not the level of service we strive for, and I apologize for any inconvenience caused. We would like to make things right, so please reach out when you have a moment. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

June 28, 2024

Great service, agile and of good quality, the staff's attention is good and the service is quality. recommended More

by marceloqco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Greenway Kia North responded

Thank you for the recommendation! We're glad to hear that our team at Greenway Kia North provided agile and quality service. We appreciate your support!

June 26, 2024

Dylan was really great and attentive to my needs got me out really quick. I will be back More

by stopgap01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Greenway Kia North responded

Thank you for taking the time to leave Greenway Kia North a five-star review and share your kind words for Dylan! We appreciate your business and support.

June 24, 2024

I have no problem with this dealership and I will recommend this dealership to my family and friends More

by CITA912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Greenway Kia North responded

Your recommendation means the world to us here at Greenway Kia North!

June 24, 2024

Had a great experience with Frank , the service advisor. He was polite, provided great customer service and gave me great suggestions on taking care of my car. Thank you More

by jmd13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Greenway Kia North responded

We're delighted to hear that Frank provided excellent service and helpful advice during your visit to Greenway Kia North. Thanks for sharing your positive experience!

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