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Greenway Kia North - Service Center

Longwood , FL

4.3
1,400 Reviews

1,400 Reviews of Greenway Kia North - Service Center

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September 09, 2024

This is not my usual dealership I go to. However , my tire went flat and I was far from home. They took me in without an appointment and made sure I was taken cared of before I left. I defin More

by jessijhdzvp83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Greenway Kia North responded

We're glad we could assist you in a pinch here at Greenway Kia North! Thank you for recommending us and recognizing our commitment to customer care. Safe travels, Jessi!

September 09, 2024

Very clean and comfortable. Staff was very accommodating and made sure all my needs were met More

by emailkendal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Greenway Kia North responded

Kendal, we are so thankful for your business and your review! - The Greenway Kia North Team

September 09, 2024

I had a scheduled appt for service wasn't given a call to update vehicle status on Friday , Saturday I had to call again still wasn't done and no phone call later to say it was staying . Today I had to ca More

by robertadiaz73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Yager
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia North responded

Roberta, I apologize for the lack of communication and incomplete service you experienced. This is not the level of service we strive to provide and I'd like to make things right. I will reach out so we can address this effectively. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 09, 2024

I had appointment for and oil change and rotate tires, 3 hours later…too long More

by Lleer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia North responded

We are sorry to hear about the long wait times for your oil change and tire rotation. We always aim to provide the best service possible, and we clearly missed the mark this time. Please reach out to me directly so we can work towards resolving this issue. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 08, 2024

They messed up my windshield wipers and windshield wiper fluid and then I had to end up paying for it somewhere else and not getting reimbursed for it because I can’t get anyone at Greenway Kia North to cal More

by shanj358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carter Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis P.
1.0
This rating includes all reviews, with more weight given to recent reviews.
C J
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Wilkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Sanz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
1.0
This rating includes all reviews, with more weight given to recent reviews.
J R
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia North responded

This is concerning to hear, and I apologize for any inconvenience caused. We strive for excellent service and it sounds like we fell short here. Please reach out directly so we can address this issue properly and make this right. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 08, 2024

The oil change was fast and they did a great job communicating with me through the process. More

by LHale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Greenway Kia North responded

Thank you for reviewing Greenway Kia North! It was so kind of you to share your experience!

September 08, 2024

I want to change my review because Joe, Noah ,and frank has helped me out a lot they have been very help to me and the vehicle thank talk again. -ms.Keitt More

by unity4kt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Greenway Kia North responded

We're glad to hear that Joe, Noah, and Frank were able to assist you so well here at Greenway Kia North. Thank you for updating your review!

September 08, 2024

Great staff. Good snacks. Good atmosphere. Glad I went there to get my oil changed. More

by COLLINOLIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodora
Sep 09, 2024 -

Greenway Kia North responded

Thank you for the great review. We look forward to seeing you again at Greenway Kia North!

September 08, 2024

Noah was very informative throughout the process and kept me up to date the whole way through. He helped get a shuttle for my mom so she can pick up the car for me. Thank you so much. I will be returning to More

by angelique medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Greenway Kia North responded

We're delighted to hear that Noah provided excellent service and kept you informed at Greenway Kia North, Angelique. Thank you for your kind words, and we look forward to seeing you again!

September 08, 2024

Clean , smart , and consistent very positive and knowledgeable. I appreciate the customer service and support More

by Dthomas1026@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't her name
Sep 09, 2024 -

Greenway Kia North responded

Thank you for the kind words! We're delighted to hear that our team at Greenway Kia North provided excellent customer service and support. We appreciate your feedback!

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