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Greenway Kia North - Service Center

Longwood , FL

4.3
1,309 Reviews

1,309 Reviews of Greenway Kia North - Service Center

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August 19, 2024

Jennifer has truly been the saving grace of my experience with the Greenway Kia North service center. I’ve had some bad experiences in the past, but whenever Jennifer is my service advisor, she consistently More

by Cleeton G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Greenway Kia North responded

Cleeton, thank you for sharing your feedback. We're glad to hear that Jennifer has been able to provide top-notch customer service, keep you informed, and help you choose the best options. Please let us know if there's anything else you need from us! Best, Jose Vega - Service Manager - josevega@greenwayauto.com

August 19, 2024

Good place for do maintenance, very nice and professional people, they are very meticulous doing the maintenance More

by alexzavalaoviol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia North responded

Thank you for the kind words, Alexza! We're glad to hear that our team at Greenway Kia North provided meticulous and professional service. We appreciate your support!

Nov 04, 2024 -

alexzavalaoviol responded

Good place for do maintenance, very nice and professional people, they are very meticulous doing the maintenance

August 18, 2024

Took my car in for a headlight repair. Frank was great. Straightforward and kept me informed of what was going on. There were two recalls and he was able to have it all done at once. Thank More

by Ashleyg1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia North responded

We're delighted to hear that Frank and our team at Greenway Kia North provided such a positive experience for your headlight repair and recalls, Ashley. Thank you for choosing us, especially with your background in the industry! We look forward to assisting you again soon.

August 17, 2024

I was very impressed! Even after the sale they are there for you Highly recommend!!! More

by Sasee44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisan
Aug 19, 2024 -

Greenway Kia North responded

We appreciate your business and your review! Thanks from the Greenway Kia North Team, Sasee44!

August 17, 2024

Super pricey. For a regular oil/filter/tire rotation it came to 160$!!! By far the most I’ve ever paid for such a service. By comparison, Ford charges 70$ for the More

by tim823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Greenway Kia North responded

Tim - We appreciate your feedback and understand that pricing is an important factor. We strive to provide value with our services, so it's disappointing to hear we didn't meet your expectations. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com.

August 15, 2024

Dylan was great and patient with me while listening to several things that needed to be done. Communicated well with me and was able to provide me with the service and information I needed.! Made my visit More

by ksiehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Greenway Kia North responded

We're delighted to hear that Dylan made your visit simple and stress-free at Greenway Kia North. Thanks for sharing your positive experience!

August 15, 2024

Have been told my part is back ordered then it was ordered now the car needs to be inspected first before ordering the part. When it’s kias fault my window trim is falling off. Absolutely ridiculous! More

by amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Mcclung
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia North responded

We apologize for the confusion and frustration you've experienced regarding your part order. This situation certainly sounds frustrating, and we want to make it right. Please reach out to me directly so we can assist you further. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

August 15, 2024

Very attentive host Mr. Noah, excellent service also gave me information about other services. In addition, the staff of the customer service area was very courteous More

by sammyroman62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Greenway Kia North responded

Thank you for the kind words! We're glad to hear that Mr. Noah and our team at Greenway Kia North provided excellent service and helpful information. We appreciate your support!

August 15, 2024

Always professional, personable, on time. They take care of us whether large or small issues. More

by KathyPalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Greenway Kia North responded

Kathy, thanks so much for the 5-star review of Greenway Kia North!

August 15, 2024

No service, lousy customer care blah blah blah blah blah even Kia corporate was lousy More

by davidvilela922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Yager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia North responded

I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

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