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Greenway Kia North - Service Center

Longwood , FL

4.3
1,793 Reviews

1,793 Reviews of Greenway Kia North - Service Center

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April 01, 2025

My service was great! I did not have to wait very long for my car to be done. More

by POWER1112190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Laracuente
Apr 01, 2025 -

Greenway Kia North responded

Thanks for the awesome review of Greenway Kia North!

April 01, 2025

Greenway Kia can’t keep its lies straight. Returned my vehicle to me with low oil after an oil leak and didn’t check the oil level before returning the vehicle. I will never be back. Beware More

by paaplus4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis P.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis P
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Greenway Kia North responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

April 01, 2025

Started of rocket with our original service advisor. Noah stepped in and provided necessary details and get things back on track. Over all service was performed to our standards. My only grip was the la More

by Beermanager15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Greenway Kia North responded

Thank you for sharing your experience with Greenway Kia North. We're glad Noah was able to step in and meet your service standards, though we apologize for any communication issues regarding timelines. Your feedback is valuable, and we'll work on improving this aspect of our service!

April 01, 2025

Service isn’t that great as used to be before. More waiting time and poor communication. More

by Keila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Greenway Kia North responded

Keila - We use reviews to improve our processes. Would you be willing to talk more about your experience? If so, I have listed my contact information below. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

April 01, 2025

Very pleasant and polite service advisor - explained the process - ordered the part - rescheduled for part install. ???? More

by Critty1
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Yager
Apr 01, 2025 -

Greenway Kia North responded

We're delighted to hear that our service advisor at Greenway Kia North provided you with a pleasant experience. We look forward to assisting you again when it's time for the part installation!

March 31, 2025

Your sales people are liars. They are fast talking hustlers. I tried to return my car after having it a wk no papers where signed I was told I couldn’t return it. There service p More

by loucksashlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Sanz
Apr 01, 2025 -

Greenway Kia North responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

March 31, 2025

Appointments are set up and when you arrived you have to wait around 2 hours for them to get the service done. If an appointment is set up, is fair that you been seen at that time and not two hours later More

by ESTHERLPZ1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Greenway Kia North responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you, Esther.

March 31, 2025

Started off a little rockey with our original service manager. Noah stepped in and did a great job getting things back on track. He communicated during each step and was very responsive with our question More

by Beermanager15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Greenway Kia North responded

Thank you for sharing your experience with us at Greenway Kia North! We're glad to hear that Noah was able to step in and provide excellent service. We appreciate your feedback and look forward to serving you again in the future!

March 31, 2025

I had a good experience, Noah was helpful and courteous and quite personable. Not sure what more you want me to write I have nothing else to say. More

by FPENNINGTON84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Greenway Kia North responded

We're delighted to hear that Noah provided you with a helpful and courteous experience at Greenway Kia North. Thank you for sharing your feedback, and we're here if you need anything else!

March 31, 2025

Staff is awesome during the wait. I was attended to so much. Jennifer is the most understanding and pleasant person to have problems solved. More

by WNiemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Greenway Kia North responded

We're delighted to hear that Jennifer and the Greenway Kia North team made your visit enjoyable. Thank you for sharing this positive feedback!

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