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Greenway Kia North - Service Center

Longwood , FL

4.3
1,398 Reviews
Call Service Center (844) 599-0449

1,398 Reviews of Greenway Kia North - Service Center

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September 19, 2024

The service took almost 2hrs for an oil change and a tire rotation. That's too long. More

by harry.mcgee19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
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Sep 20, 2024 -

Greenway Kia North responded

I'm sorry to learn that you visit took longer than hoped. I will be sure to discuss your feedback with my team to ensure we are providing timely care. If there is anything else you'd like to share, please don't hesitate to get in touch. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 18, 2024

Major lack of communication regarding a recall, came 3 times to get it finally completed. Because of that they should have offered an oil change, something for my time of having to go 3 separate times to More

by leila.langford55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No employee listed
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Sep 18, 2024 -

Greenway Kia North responded

We apologize for the inconvenience and frustration caused by the recall process, Leila. It's clear we fell short in our communication and service, which is not what we strive for. We appreciate your feedback and would like to make it right; please reach out at your convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 17, 2024

LISAN WAS VERY HELPFUL DURING MY RECENT VISIT. EVERYONE WAS FRIENDLY. OVERALL I HAD A GOOD SERVICE EXPERIENCE More

by LEZETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisan Siverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Greenway Kia North responded

We're glad to hear that Lisan and the team at Greenway Kia North provided a friendly and helpful service experience. Thanks for sharing your feedback!

September 17, 2024

The amenities at this dealership makes the waiting for service easier to manage such as the Wi-Fi, snacks, water, and tables where we can use laptops. More

by siul1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Greenway Kia North responded

Thank you for highlighting the amenities at Greenway Kia North! We're glad to hear that our Wi-Fi, snacks, water, and workspaces made your wait more comfortable. We appreciate your feedback!

September 17, 2024

The dealership is nice and trusted. The staff is always professional and eager to assist! More

by bishop1008
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Greenway Kia North responded

Thank you for your ongoing trust in the Greenway Kia North team! We appreciate your business and review.

September 17, 2024

Everyone is always friendly and professional haven't had a bad experience yet I will continue to service my car at Greenway. More

by Izzmo05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisan Siverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Greenway Kia North responded

Thank you for your continued trust in Greenway Kia North! We're delighted to hear that our team consistently provides friendly and professional service. See you on your next visit!

September 17, 2024

Great job! Personable service and friendly customer service. Clean facilities all people very helpful! Thanks. More

by juan.perpreira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
J R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Greenway Kia North responded

Thank you for the kind words! We're delighted to hear that our team at Greenway Kia North provided personable and friendly service. We appreciate your support and hope to see you again soon!

September 16, 2024

Noa provided great service we are awaiting parts but so far services in general has been very good More

by LM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Greenway Kia North responded

Your feedback for Noah is much appreciated! Thank you for supporting Greenway Kia North.

September 16, 2024

Awesome 👌. Very attentive, listen to my needs and concerns. Car was ready as promised. Happy they have a car wash. More

by NCRUZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Ruiz
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Sep 16, 2024 -

Greenway Kia North responded

Thank you for the awesome review! We're glad to hear our team at Greenway Kia North met your needs and had your car ready as promised. Enjoy the complimentary car wash!

September 16, 2024

Noah and the rest of the sevice staff have been very good to me thanks for everything More

by unity4kt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Greenway Kia North responded

We are so happy that Noah and our Greenway Kia North team earned your five stars. Thanks!

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