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Greenway Kia North - Service Center

Longwood , FL

4.3
1,493 Reviews

1,493 Reviews of Greenway Kia North - Service Center

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November 04, 2024

Even with an appointment it takes in excess of three hours to have the car serviced. I’ve had one instance where it took 6 1/2 hours to get my oil changed.. And the rate they charge for an oil change is More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theo
Nov 04, 2024 -

Greenway Kia North responded

Brian, thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly if there are any outstanding concerns we can address.

November 04, 2024

Noah was clear and well informed with the mechanical issues. He carefully. Kept me informed. More

by TRIPLEA1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Greenway Kia North responded

We're thrilled to hear that Noah delivered straightforward communication! Thank you for working with us at Greenway Kia North.

November 03, 2024

Jennifer is a knowledgeable professional. She’s a keeper, give her a raise and a promotion. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Greenway Kia North responded

John, thank you for leaving Greenway Kia North a five-star review! We are lucky to have Jennifer on our team, and we will be sure to pass your kind words along. See you dow the road!

November 03, 2024

Noah as very professional, he gave me information about the car service, and explained everything clearly. More

by Linwalker0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Greenway Kia North responded

We're delighted to hear that Noah provided you with clear and professional service at Greenway Kia North. Thank you for sharing your experience!

November 03, 2024

They did the work on my car as fast as they could. I only wish that parts that are obviously generic were readily available More

by MALANDASHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Greenway Kia North responded

Thanks for sharing your feedback! We're glad to hear the team at Greenway Kia North worked efficiently on your car. We appreciate your input regarding parts availability and will take it into consideration.

November 01, 2024

This it the only KIA dealership I will go to. Everyone is friendly, my salesman and service advisor are amazing and always treat me as more than just a client. The whole dealership makes everyone More

by Nelsonolivencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Greenway Kia North responded

Nelson, we're delighted to hear that you feel so welcomed and valued at Greenway Kia North! Thank you for your kind words about our team; we look forward to seeing you again soon.

October 31, 2024

Good service, customer service. The service is very fast and they make you feel comfortable. More

by Lissette Melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Greenway Kia North responded

Lissette, thank you for the kind words about our service at Greenway Kia North! Safe travels until we see you next time.

October 31, 2024

I have been going to Kia for many years. Their Service Dept is excellent. Their Service Advisor, Theo is very good. She keeps the customers updated at all times. More

by hildarod0210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Oct 31, 2024 -

Greenway Kia North responded

Thank you for your loyalty to Greenway Kia North! We're glad you can count on Theo and our Service Department to provide excellent service. Until next time, safe travels!

October 31, 2024

My time with this dealership was anything but professional. I made an appointment to test drive a vehicle and when I get there the car was clearly not looked at beforehand. The dashboard was not More

by dreamiceli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Greenway Kia North responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 31, 2024

My service person was Jennifer. She did a good job getting me in and out on time. More

by Palester46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Greenway Kia North responded

Thank you for trusting Greenway Kia North with your vehicle's service! We're glad to hear Jennifer and the team got you back on the road smoothly.

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