Greenway Kia North - Service Center

Service manager was dismissive and rude. They took 5 hours to complete nothing but an oil change and despite telling them what part was needed to be fixed, they said they couldn't find it an They took 5 hours to complete nothing but an oil change and despite telling them what part was needed to be fixed, they said they couldn't find it and would need to keep my car an extra day. An oil change does not take that long. I have family and friends that are mechanics and all were appalled at how what should've been a simple fix was handled. Also Noah stated mechanics could not finish the car because they had all left. This was at 5pm and service is open until 6. Horrible service. Did not care that I needed my car nor for my time. Noah was nice to start but there is only so much he could do when the mechanics are so slow and the manager tries to justify poor quality service. More

Really good service, always gets my 2 cars running, competitive prices and Really good staff. competitive prices and Really good staff. More

I took my car in for an oil change and an additional service to repair a windshield washer fluid leak. When the service was completed and I left, I got stranded shortly after, and my car would not start service to repair a windshield washer fluid leak. When the service was completed and I left, I got stranded shortly after, and my car would not start. The battery had expired and the servicer failed to diagnose a dead battery during their inspection. There are also scratches under the hood of my car, which did not exist prior to getting this service. It appears the mechanic may have placed his tools or whatever he was using to replace the washer fluid motor/hose on the plastic cover causing damage. The dealership now refuses to take ownership, stating that there is no proof they were not already there. Poor experience, and poor handling by the management team. Make sure to take pictures of your vehicle, prior to getting it serviced. More

Very pleasant people. It’s unfortunate that they can only do warranty work on the weekdays, makes it difficult to get in. But being able to leave your car overnight is hel It’s unfortunate that they can only do warranty work on the weekdays, makes it difficult to get in. But being able to leave your car overnight is helpful. More

Good attendance area clean and safe with snacks and water tv given information with you car tv given information with you car More

Had to wait 4 hours ( with appointment ) For an oil change and tire rotation .Noah was very apologetic and brought me some water change and tire rotation .Noah was very apologetic and brought me some water More

Extremely long wait for an oil change, 5 hours. They did have a shuttle to take me home and back but being without my car for the day was a big inconvenience. Noah greeted me promptly and was fri They did have a shuttle to take me home and back but being without my car for the day was a big inconvenience. Noah greeted me promptly and was friendly. The shuttle drivers were also very nice. I’ve bought 4 or 5 Kia’s from this dealership so I’ve been a customer for awhile. More

Went in for an oil change and tire rotation, Noah kept me updated through every step from when my car was taken back to when the service was finished. Great service updated through every step from when my car was taken back to when the service was finished. Great service More

They rack up un existing fees so they could profit 5k more than the original price they first give you a good deal then they do not stay consistent with their word, if you are no longer interested they w more than the original price they first give you a good deal then they do not stay consistent with their word, if you are no longer interested they will run your credit as many times as possible just to get a better approval, they will try to help you and they will until a certain point More

The staff is very helpful and courteous. Five stars all around will come back again Five stars all around will come back again More