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Greenway Kia North - Service Center

Longwood , FL

4.3
1,307 Reviews

1,307 Reviews of Greenway Kia North - Service Center

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September 10, 2024

Saul was amazing. He got my services pushed thru in record time and Inwas on time for work. He was professional and very genuinely helpful. More

by deannahart2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Sep 10, 2024 -

Greenway Kia North responded

Deanna, we're glad to hear Saul provided such efficient and professional service at Greenway Kia North. Thanks for sharing your experience!

September 10, 2024

Theo did a great job getting me checked in and keeping me updated throughout the day. More

by bobturner2114
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo - 5 stars
Sep 11, 2024 -

Greenway Kia North responded

We appreciate your business and your kind words for Theo! Thanks from the Greenway Kia North Team!

September 09, 2024

I had a scheduled appt for service wasn't given a call to update vehicle status on Friday , Saturday I had to call again still wasn't done and no phone call later to say it was staying . Today I had to ca More

by robertadiaz73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Yager
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia North responded

Roberta, I apologize for the lack of communication and incomplete service you experienced. This is not the level of service we strive to provide and I'd like to make things right. I will reach out so we can address this effectively. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 09, 2024

I had appointment for and oil change and rotate tires, 3 hours later…too long More

by Lleer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia North responded

We are sorry to hear about the long wait times for your oil change and tire rotation. We always aim to provide the best service possible, and we clearly missed the mark this time. Please reach out to me directly so we can work towards resolving this issue. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 09, 2024

The service representatives were friendly and helpful. Saul was also diligent to answer any questions that I had. My experience was just as pleasant as I have always had at this service department. More

by pastwalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Ruiz
Sep 09, 2024 -

Greenway Kia North responded

Pastwalt, we're delighted to hear that Saul and the team at Greenway Kia North provided you with a pleasant experience. Thanks for your continued trust in our service department!

September 09, 2024

This is not my usual dealership I go to. However , my tire went flat and I was far from home. They took me in without an appointment and made sure I was taken cared of before I left. I defin More

by jessijhdzvp83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Greenway Kia North responded

We're glad we could assist you in a pinch here at Greenway Kia North! Thank you for recommending us and recognizing our commitment to customer care. Safe travels, Jessi!

September 09, 2024

Very clean and comfortable. Staff was very accommodating and made sure all my needs were met More

by emailkendal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Greenway Kia North responded

Kendal, we are so thankful for your business and your review! - The Greenway Kia North Team

September 08, 2024

The oil change was fast and they did a great job communicating with me through the process. More

by LHale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Greenway Kia North responded

Thank you for reviewing Greenway Kia North! It was so kind of you to share your experience!

September 08, 2024

I want to change my review because Joe, Noah ,and frank has helped me out a lot they have been very help to me and the vehicle thank talk again. -ms.Keitt More

by unity4kt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Greenway Kia North responded

We're glad to hear that Joe, Noah, and Frank were able to assist you so well here at Greenway Kia North. Thank you for updating your review!

September 08, 2024

Great staff. Good snacks. Good atmosphere. Glad I went there to get my oil changed. More

by COLLINOLIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodora
Sep 09, 2024 -

Greenway Kia North responded

Thank you for the great review. We look forward to seeing you again at Greenway Kia North!

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