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Greenway Kia North - Service Center

Longwood , FL

4.3
1,307 Reviews

1,307 Reviews of Greenway Kia North - Service Center

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September 20, 2024

I have had great experiences at Greenway Kia North. The service advisors are good at helping you get the services you need, and suggesting when to get services you might not want to get at that particu More

by aprilw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Greenway Kia North responded

Thank you for sharing your positive experiences with us at Greenway Kia North! We're glad our service advisors could assist you effectively and provide helpful recommendations. We appreciate your support!

September 20, 2024

It was quick and easy to make an appointment online. Jennifer greeted me immediately on arrival, was very courteous, and explained all my options. She called me with repair updates and informed me w More

by edfluker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Greenway Kia North responded

We're delighted to hear that Jennifer provided such excellent service during your visit to Greenway Kia North. Thanks for sharing your positive experience and for choosing us!

September 20, 2024

This dealership is the best in the way they take care my vehicle, they pick up my car on time and is was done when they promised me. More

by cmillanayala5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Greenway Kia North responded

We're delighted to hear that our team at Greenway Kia North took great care of your vehicle and met their promises. Thanks for sharing your positive experience!

September 20, 2024

Excelente Servicio y atención , desde el momento que llegue fue amable y me mantuvo informada de mi vehículo More

by magi2180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisan Siverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Greenway Kia North responded

Gracias por compartir su experiencia! Nos alegra saber que recibió un excelente servicio y atención en Greenway Kia North. Estamos aquí para ayudarle con cualquier cosa que necesite en el futuro!

September 19, 2024

Easy to make a service appointment and staff was very professional and I look forward to my next service appointment More

by corkyhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Greenway Kia North responded

We're delighted to hear that scheduling your service appointment was a breeze and our team at Greenway Kia North provided professional care. We look forward to seeing you again for your next visit!

September 19, 2024

The service took almost 2hrs for an oil change and a tire rotation. That's too long. More

by harry.mcgee19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Sep 20, 2024 -

Greenway Kia North responded

I'm sorry to learn that you visit took longer than hoped. I will be sure to discuss your feedback with my team to ensure we are providing timely care. If there is anything else you'd like to share, please don't hesitate to get in touch. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 18, 2024

Major lack of communication regarding a recall, came 3 times to get it finally completed. Because of that they should have offered an oil change, something for my time of having to go 3 separate times to More

by leila.langford55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No employee listed
Sep 18, 2024 -

Greenway Kia North responded

We apologize for the inconvenience and frustration caused by the recall process, Leila. It's clear we fell short in our communication and service, which is not what we strive for. We appreciate your feedback and would like to make it right; please reach out at your convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 17, 2024

LISAN WAS VERY HELPFUL DURING MY RECENT VISIT. EVERYONE WAS FRIENDLY. OVERALL I HAD A GOOD SERVICE EXPERIENCE More

by LEZETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisan Siverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia North responded

We're glad to hear that Lisan and the team at Greenway Kia North provided a friendly and helpful service experience. Thanks for sharing your feedback!

September 17, 2024

The amenities at this dealership makes the waiting for service easier to manage such as the Wi-Fi, snacks, water, and tables where we can use laptops. More

by siul1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia North responded

Thank you for highlighting the amenities at Greenway Kia North! We're glad to hear that our Wi-Fi, snacks, water, and workspaces made your wait more comfortable. We appreciate your feedback!

September 17, 2024

The dealership is nice and trusted. The staff is always professional and eager to assist! More

by bishop1008
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia North responded

Thank you for your ongoing trust in the Greenway Kia North team! We appreciate your business and review.

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