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Greenway Kia North - Service Center

Longwood , FL

4.3
1,791 Reviews

1,791 Reviews of Greenway Kia North - Service Center

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October 12, 2023

They did everything they could to fix and keep me updated on my car I appreciate the work they did! More

by jeika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer , Steve Gansham, Jose Vega
Oct 13, 2023 -

Greenway Kia North responded

We appreciate your business and your review! Thanks from the Greenway Kia North Team, Jeika!

October 11, 2023

The service rep kept me informed of progress on car clean waiting room with snacks car wash and service complete in a timely manner. More

by jfawdry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Greenway Kia North responded

We're glad to know you had a positive experience with our service team at Greenway Kia North! It's always great to keep customers updated and comfortable while they wait. Thanks for the review!

October 11, 2023

The dealership was very nice and very understanding of what my problem was, done very quickly More

by janyahmccray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodora
Oct 11, 2023 -

Greenway Kia North responded

We are glad to hear that our team took care of your service issues quickly. Thank you for choosing Greenway Kia North!

October 11, 2023

Service was excellent! Jennifer Neeley explained things thoroughly and was very professional. I have to say I used to dread bringing my car into the service department but More

by terryunger417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Neeley
Oct 11, 2023 -

Greenway Kia North responded

Terry, it's great to know that Jennifer and our team at Greenway Kia North have made your service visits more easygoing and enjoyable. We appreciate the positive feedback and hope to see you next time!

October 11, 2023

Great service very focus in the costomer. good costomer services.very fast in the service. More

by nano1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Oct 11, 2023 -

Greenway Kia North responded

Your review means a lot to us! Thank you for choosing Greenway Kia North and for sharing your experience. Drive safely until we see you again!

October 11, 2023

Service work completed right. . Very satisfied ,They offer transportation and the driver was very helpful. More

by areltrans2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmelo, Steve Gansham, Jose Vega
Oct 12, 2023 -

Greenway Kia North responded

We're glad to know you had a satisfactory experience with our service team at Greenway Kia North. It's great that the transportation provided was helpful for you! Thanks for your feedback. We appreciate it.

October 10, 2023

Fast and good service always available every day of the week except Sunday and holidays More

by jwho32714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Oct 11, 2023 -

Greenway Kia North responded

Thank you for choosing Greenway Kia North for your service needs! We are thrilled that our service continues to meet your five-star expectations. See you down the road!

October 10, 2023

Service writer, Francisco Sanz, was professional and courteous. Jose Vega, service manager, was able to explain my vehicle's issue in understandable terms. More

by cas407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Sanz, Jose Vega
Oct 10, 2023 -

Greenway Kia North responded

We're glad to know that Francisco and Jose were able to provide you with a professional, courteous service at Greenway Kia North. We appreciate your feedback!

October 10, 2023

Terrible customer service. They’re all about taking your money instead of helping you get your car fix. More

by macarenarivas86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
Oct 11, 2023 -

Greenway Kia North responded

I'm sorry to hear about your experience. We strive for excellent customer service and it's clear we fell short in this instance. I'd like the opportunity to discuss this further with you and learn what went wrong so that we can assist you in the best way possible. Would you please reach out at your earliest convenience? Thank you, Jose Vega - Service Manager - 407-571-1234

October 10, 2023

I am pleased to use them, my car drove fine after their inspection and they attended to me on time, gave me chance to review their services. More

by Volition Group Corp
Recommend Dealer
Yes
Employees Worked With
Price at sales and Jennifer at service
Oct 11, 2023 -

Greenway Kia North responded

We're glad to know you had a positive experience with us at Greenway Kia North! Ensuring your car drives smoothly and providing timely service is our top priority. Thanks for taking the time to review our services. We appreciate it!

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