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Greenway Kia North - Service Center

Longwood , FL

4.3
1,788 Reviews

1,788 Reviews of Greenway Kia North - Service Center

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October 14, 2023

Scheduled appointment for 8am. I arrived a little early and a few people were ahead of me. A few minutes before 8, staff came out of office to greet people in their cars including More

by mjvaler16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 16, 2023 -

Greenway Kia North responded

Thanks for the review! We're glad to know that your visit to Greenway Kia North was efficient and our team could assist you promptly. We'll be looking forward to servicing your vehicle again in the future!

October 14, 2023

I got there at 8:30 am my appointment & came almost at 1:00pm just for Oil change otheres that came after me came out first fast i was the last one to come out and another lady, and then some charging $10 More

by Joseangelsantiago1234
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Dont know
Oct 16, 2023 -

Greenway Kia North responded

I'm sorry to read about your experience. Waiting for an extended period and feeling unheard is not the impression we aim to leave with our customers. We value your feedback as it helps us improve our service delivery. Please reach out so that we can discuss this further and find a way forward together - Thank you, Jose Vega - Service Manager - 407-571-1234

October 14, 2023

Needs to keep up with updated information from there their buyers but otherwise pretty decent More

by lluvit10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Greenway Kia North responded

Thank you for this feedback. We are always striving to improve for our guests, and we will be sure to keep this in mind in the future. If there is anything more we can do to assist you or better your visit, please don't hesitate to reach out. Best, Jose Vega - Service Manager - 407-571-1234

October 13, 2023

I have been going to this dealership for over 20 yrs, they always take of any issues I have. More

by granny50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Oct 16, 2023 -

Greenway Kia North responded

We are so grateful to have earned your loyal business over the last 20 years. Thank you for being a valued client of Greenway Kia North!

October 12, 2023

They did everything they could to fix and keep me updated on my car I appreciate the work they did! More

by jeika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer , Steve Gansham, Jose Vega
Oct 13, 2023 -

Greenway Kia North responded

We appreciate your business and your review! Thanks from the Greenway Kia North Team, Jeika!

October 12, 2023

Theo was very helpful. I think it was really nice if they wanted to wash my car, but I just did not have the time for that. More

by maitland.mahoneys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Oct 13, 2023 -

Greenway Kia North responded

We're glad to know that Theo was able to assist you at Greenway Kia North! We understand time can be tight, and we appreciate your understanding about the car wash. Thanks for leaving a review!

October 12, 2023

Good to work with made u understand explained the work and time frame for pick up your vehicle More

by Milo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Oct 13, 2023 -

Greenway Kia North responded

Thank you for the review, Milo! We appreciate your business and hope to see you again at Greenway Kia North!

October 12, 2023

Everyone was pleasant. I would have liked an update midways instead of waiting until the end. However overall, my experience was good. More

by Felecia.goodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service girl
Oct 13, 2023 -

Greenway Kia North responded

Felecia, we appreciate your feedback and are glad to know you had a good experience at Greenway Kia North. We'll take note of your suggestion for more frequent updates during the process. Thanks for sharing!

October 11, 2023

The dealership was very nice and very understanding of what my problem was, done very quickly More

by janyahmccray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodora
Oct 11, 2023 -

Greenway Kia North responded

We are glad to hear that our team took care of your service issues quickly. Thank you for choosing Greenway Kia North!

October 11, 2023

Service was excellent! Jennifer Neeley explained things thoroughly and was very professional. I have to say I used to dread bringing my car into the service department but More

by terryunger417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Neeley
Oct 11, 2023 -

Greenway Kia North responded

Terry, it's great to know that Jennifer and our team at Greenway Kia North have made your service visits more easygoing and enjoyable. We appreciate the positive feedback and hope to see you next time!

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