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Greenway Kia North - Service Center

Longwood , FL

4.3
1,307 Reviews

1,307 Reviews of Greenway Kia North - Service Center

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September 23, 2024

They were able to service my KIA Niro EV without any issue and did so in a timely manner. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Greenway Kia North responded

Matt, thanks for stopping in for service and leaving FGreenway Kia North a five-star review! We are so glad that our team was helpful with your Niro EV. Until next time!

September 23, 2024

Saul was great to work with. Didn't try to oversell services and was polite and informative. More

by docrico12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Sep 24, 2024 -

Greenway Kia North responded

We're happy to hear Saul was great to work with during your visit to Greenway Kia North. Our team is committed to honest and informative service recommendations and we look forward to seeing you next time. Safe travels!

September 22, 2024

La señora de servicio al consumidor es un poco ruda, no tiene paciencia para su trabajo , me atendió con actitud More

by natsebly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia North responded

Gracias por compartir sus comentarios. Lamentamos escuchar sobre su experiencia y nos aseguraremos de abordar este problema con nuestro equipo en Greenway Kia North para mejorar nuestro servicio al cliente. Apreciamos la oportunidad de hacerlo mejor en el futuro.

September 22, 2024

Ever since I got my first service here my car is not the same. It makes noises and it’s seems they did not do their job. I had an an appointment at 1045 and they weren’t finish with my car for 3 hours later More

by Marle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carter Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
C J
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia North responded

Marle, I'm sorry to hear about your experience. We strive for timely and thorough service, so it's concerning that we fell short here. Please reach out directly so we can address these issues properly. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 21, 2024

They can’t replicate the problem so therefor my engine shutting off while driving is a non-issue. My check- engine light is still on and my RPM is still bouncing at red lights. I have a newborn and feel l More

by RACIELPORTUGAL97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Yager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia North responded

Raciel, this is very concerning to hear, and we sincerely apologize for any distress this situation has caused. Your safety should always be a top priority, especially with a newborn involved. We would like to address these issues immediately and ensure your vehicle is safe to drive. Please reach out at your earliest convenience so we can assist you further. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 21, 2024

The service (oil change and tire rotation) took almost two hrs. When I had the same service done at the Kia Dealer up in Auburn, WA. It took only one hour. Not sure what made the difference?? More

by harry.mcgee19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Oct 04, 2024 -

Greenway Kia North responded

Thank you for your feedback. We apologize for the longer wait time at Greenway Kia North and appreciate your patience. We'll look into this to improve our service efficiency in the future!

September 21, 2024

Good service, but an oil change $100, 39 is a bit much. I asked for a low tire warning light to be reset. That was not done! More

by TINA1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia North responded

Thank you for your feedback! We're glad to hear you received good service at Greenway Kia North, but we apologize for the oversight with the tire warning light. We'll address this with our team to ensure better attention to detail in the future.

September 21, 2024

Noah is an exceptional customer service agent and treated me exceptionally. Thank Noah and will ask for you at my next service needs. More

by VRAGUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
C J
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Alcorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Greenway Kia North responded

We're delighted to hear that Noah provided exceptional service during your visit to Greenway Kia North! We'll be sure to pass along your appreciation and look forward to assisting you with any future needs.

September 21, 2024

Greenway Kia North Service Consultant Theo Is The Best Service Consultant There, We Like Taking Our Car 🚗 There For Service 😎 More

by herculesdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Sep 23, 2024 -

Greenway Kia North responded

We're delighted to hear that Theo and the Greenway Kia North team have earned your trust for service! Thanks for sharing your positive experience with us.

Sep 23, 2024 -

herculesdon responded

You're Welcome

September 21, 2024

This was the best experience that I have ever had at a car dealership. Noah was wonderful. More

by amontgomery17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Greenway Kia North responded

Thank you for the excellent review of Greenway Kia North! We'll be sure to share your five stars with Noah. See you next time!

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