Greenway Kia North - Service Center

Charles was excellent. Very through in explaining issues, cost and corrections to get my vehicle back on the road. Very through in explaining issues, cost and corrections to get my vehicle back on the road. More

This dealership had my car for four weeks pretty much told me hostage did not have a loaner program and took the time to order parts. Seems like they only have one technician and did not communicate with told me hostage did not have a loaner program and took the time to order parts. Seems like they only have one technician and did not communicate with me at all until the very end very expensive not very accommodating I will never use this dealership again for service More

the service is good, the staff received me even late. If they offered water, that would be great! If they offered water, that would be great! More

Gemoi was very helpful in making a purchase possible when I was on a tight budget and a time crunch! I was on a tight budget and a time crunch! More

Dont ever expect a call from this dealership you have to call yourself to remind them they even have your vehicle. They “forgot” about my car completely didnt even have paperwork filled that it was their an call yourself to remind them they even have your vehicle. They “forgot” about my car completely didnt even have paperwork filled that it was their and then when I called to complain they offered to check and call me back which they did not do. I called back an hour later and they said “we thought someone called you” they gave me my car back the next day even though they were still closed and couldnt tell me if anyone even looked at my car. They again offered to call me a few days later when the service department was open again 2 weeks later still unsure if I even got an oil change More

My advisor was nice but there is work needed on clear communication with eta on repairs, no one reached out to me with updates on my vehicle unless I called first and my vehicle was in for 3 weeks and no communication with eta on repairs, no one reached out to me with updates on my vehicle unless I called first and my vehicle was in for 3 weeks and no one arranged for my rental my contract says this is something the repair facility is supposed to arrange. When I picked up my vehicle yesterday, Noone greeted me in service the only person that interacted with me was the clerk when I paid, my car was ready and left with the door open in the service drop off area and there was no one there this was odd, and my transmission light is still on so I'll have reach out again for possible service my last service encounter was the same but atleast I got a rental More

There was a lot of work needed on my vehicle. It did not seem to go as fast as I wanted but Frank worked hard and got the work done. It did not seem to go as fast as I wanted but Frank worked hard and got the work done. More

I loved Dylan. . THANK YOU! You’re great , Fast,polite and had a willingness to help and answer any question.very patience with me during the process . THANK YOU! You’re great , Fast,polite and had a willingness to help and answer any question.very patience with me during the process More

Service was quick and timely. More importantly it was done right. Everyone was pleasant and helpful More importantly it was done right. Everyone was pleasant and helpful More

Jennifer has been very communicative throughout the entire process of my 2015 motor being replaced due to a recall. entire process of my 2015 motor being replaced due to a recall. More