Greenway Kia North - Service Center

This dealership is great! They are fast to call back about any concerns or questions I have and their always able to help me out! They are fast to call back about any concerns or questions I have and their always able to help me out! More

Service experience was great! Much improved! Noah gave updates on the service process, so I never wondered what was going on and how long it would be. It was a refreshing change a Much improved! Noah gave updates on the service process, so I never wondered what was going on and how long it would be. It was a refreshing change and now I look forward to going back versus NOT, before. More

Charged for unnecessary work twice, I asked them to put a note to prevent for that to happen again, and they said "that is your responsibility to tell us". I will find a different place that takes some owne note to prevent for that to happen again, and they said "that is your responsibility to tell us". I will find a different place that takes some ownership on their work. More

Jennifer was so nice and always available for my calls! However the dealership as a whole did not offer rental vehicles for service covered under warranty, gives me the run around on the reimbursement, and However the dealership as a whole did not offer rental vehicles for service covered under warranty, gives me the run around on the reimbursement, and the actual work took 24 days which is a long time to be without a vehicle. Jennifer and a few members there were nice in the process and I understand these things are beyond there control but the company as a whole should revisit their policies and estimated turnaround times. More

I was lied to. Promised credit for diagnostics $300 but aside from completing my $4000 estimated repairs totally there, they wouldn’t even perform the oil change. I Promised credit for diagnostics $300 but aside from completing my $4000 estimated repairs totally there, they wouldn’t even perform the oil change. I asked for a manager and no 1 was available… shocker. Also called multiple times with questions promised return call but none was made. More

Respectful, cordial, explained everything clearly. Called as they promised. They relived my concerns regarding my services. Called as they promised. They relived my concerns regarding my services. More

Excellent but long waits even if you come 7:30 am with an appointment. Ooooooooo appointment. Ooooooooo More

They were very understanding that I had to leave before all work was done. Theodora brought up my car quickly so I could handle a family issue. Thank you for your patience and understanding all work was done. Theodora brought up my car quickly so I could handle a family issue. Thank you for your patience and understanding More

Had my first oil change on my new Niro at Greenway Kia North. Noah was my service coordinator. He was attentive, polite, caring, knowledgeable and did a great job! 5 stars for Greenway Kia and Noah and Mi North. Noah was my service coordinator. He was attentive, polite, caring, knowledgeable and did a great job! 5 stars for Greenway Kia and Noah and Mike Ortiz my salesman who made this all possible. Great team and great staff! More

They were able to service my KIA Niro EV without any issue and did so in a timely manner. issue and did so in a timely manner. More