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Greenway Kia North - Service Center

Longwood , FL

4.3
1,393 Reviews

1,393 Reviews of Greenway Kia North - Service Center

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October 02, 2015

Service after the sale was awesome! I was called today by Orlando Kia North tol tell me my Spare tire kits had come in from the mails and were set up and ready for pickup. I drove one o More

by Sheepdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley - Service Advisor, Dennis- Parts advisor
September 03, 2015

Great Experience This was my first visit to Orlando Kia North since relocating from the Philadelphia Metro Area. I pulled into the service/reception bay to make an oil More

by sjcruiser36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fleifel
August 28, 2015

service 8am oil change appt. I was out by 830. Staff was polite and courteous. They have my business. I would recommend them to any Kia owner. More

by jbutacan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Coffee
August 21, 2015

Short and Sweet They took the car in right away. Serviced the car and fixed a tire and left the dealership in a little over an hour. Excellent service as always! T More

by khalliday77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Remember.
August 07, 2015

professional The a/c in my new Sportage stopped working 4 days after purchasing I called Abdel, the salesperson and was told to come in for service and he would More

by billie72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gordon, Abdel Trabelsi
August 02, 2015

Services on my Sorento You guys have done a good job so far but I'm still waiting for your people to replace the Kia emblem in the back of my car. I hope you will get back w More

by Corjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Olson
July 25, 2015

Glad my service took only 24 hrs. Good job guys. Glad my car took only 24 hrs. Didn't like being away from my car. Rental car sucked, too. Good experience in my end nonetheless #TeamKi More

by Jeremy_Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
July 21, 2015

Excellent as always Had both of our KIA vehicles in for scheduled maintenance on 7/18 and was in and out in 1.5 hours with 2 clean vehicles to boot you guys are awesome t More

by Cruzin202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
June 23, 2015

Fast and friendly Great people to work with. Had car trouble on vacation, these guys got me fixed-up and on my way in no time at all. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Sayah
May 16, 2015

How many days does it take to repair a sun roof? We are still waiting on the service department to repair our sun roof, been 3 days now. They keep giving us a day and time but don't finish. The third More

by annoyed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
service center
Jun 02, 2015 -

Greenway Kia North responded

Thank you for your review. You were exactly right in your summation of the events as they transpired. Unfortunately, my new employee was not trained properly in handling your type of situation. This was and is unacceptable an we have since implemented new requirements and procedures for "downed" vehicles. Thank you for your time, business and bringing this to my attention. If there is anything I can do to help you in the future, please do not hesitate to contact me directly. Sincerely, Jim O'Neill GM / Managing Partner 407-571-1234 X 2226

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