1,393 Reviews of Greenway Kia North - Service Center
Service after the sale was awesome! I was called today by Orlando Kia North tol tell me my Spare tire kits had come in from the mails and were set up and ready for pickup. I drove one o I was called today by Orlando Kia North tol tell me my Spare tire kits had come in from the mails and were set up and ready for pickup. I drove one of my Soul's in and met a very cute young lady in the Service driveway- a Service Advisor named Ashley. This is one impressive young woman. She not only told me where to go to get my parts order but she went with me and made sure I had a Parts professional waiting on me before leaving. She was very kind to me as well and a credit to her Dealership. When I came back with the other Soul she met me with a great big smile. You can bet I will be back to see her! The Parts man I met was Dennis. He knew of my order and said it was all ready. He went and got one of the tire kits and came out to the car and installed the tire and kit for me. he was friendly and very professional and made me feel like I belonged. When I came back with the other Soul he met me with the other tire and kit and installed that one too while chatting with me. He then said that if I want or need any accessories for my cars he is the man to talk to and he would be happy to hook me up anytime I desire. The General Mgr Jim Oneil should be very proud of these two exemplary employees and proud of himself for fostering this kind of customer oriented team. These folks make you look good Jim! You can be sure I will tell people far and wide how great it feels to be your continuing customer. Bill P. More
Great Experience This was my first visit to Orlando Kia North since relocating from the Philadelphia Metro Area. I pulled into the service/reception bay to make an oil This was my first visit to Orlando Kia North since relocating from the Philadelphia Metro Area. I pulled into the service/reception bay to make an oil change appointment for later in the week or following week. The service attendant (Jason) was very friendly, and informed me they do could the oil change right then in about 45-60 minutes. After taking my personal information, and getting the VIN number off my vehicle, I was asked if there were any issues or problems I needed the mechanics to take a look at, and it wasn't. I was informed that the oil change would be $35.00, at which point I inquired about a tire rotation, which would be an additional $18.00, which is a lot cheaper than I paid at Mitsubishi dealerships in Philly and south Jersey. The attendant showed me the entrance to the customer lounge, along with informing me that beverages, light refreshments, a television, and free wi-fi were available in the the lounge. After making a few calls, reading emails, and before I could get comfortable or possibly antsy from the wait, Jason was entering the waiting room to tell me my vehicle was finished, which was about 45 minutes from the time I pulled into the service bay. First impressions are everything, and this was a great first experience from Orlando North Kia More
service 8am oil change appt. I was out by 830. Staff was polite and courteous. They have my business. I would recommend them to any Kia owner. 8am oil change appt. I was out by 830. Staff was polite and courteous. They have my business. I would recommend them to any Kia owner. More
Short and Sweet They took the car in right away. Serviced the car and fixed a tire and left the dealership in a little over an hour. Excellent service as always! T They took the car in right away. Serviced the car and fixed a tire and left the dealership in a little over an hour. Excellent service as always! Thank you, Kevin and Hollie Halliday More
professional The a/c in my new Sportage stopped working 4 days after purchasing I called Abdel, the salesperson and was told to come in for service and he would The a/c in my new Sportage stopped working 4 days after purchasing I called Abdel, the salesperson and was told to come in for service and he would let them know I was on my way, in upon my arrival they took my vehicle immediately and took care of the problem. Thank you Abdel, Tim and the others involved for giving me AIR..... it was an extremely hot day !!! More
Services on my Sorento You guys have done a good job so far but I'm still waiting for your people to replace the Kia emblem in the back of my car. I hope you will get back w You guys have done a good job so far but I'm still waiting for your people to replace the Kia emblem in the back of my car. I hope you will get back with me soon. More
Glad my service took only 24 hrs. Good job guys. Glad my car took only 24 hrs. Didn't like being away from my car. Rental car sucked, too. Good experience in my end nonetheless #TeamKi Good job guys. Glad my car took only 24 hrs. Didn't like being away from my car. Rental car sucked, too. Good experience in my end nonetheless #TeamKia More
Excellent as always Had both of our KIA vehicles in for scheduled maintenance on 7/18 and was in and out in 1.5 hours with 2 clean vehicles to boot you guys are awesome t Had both of our KIA vehicles in for scheduled maintenance on 7/18 and was in and out in 1.5 hours with 2 clean vehicles to boot you guys are awesome thanks again. More
Fast and friendly Great people to work with. Had car trouble on vacation, these guys got me fixed-up and on my way in no time at all. Great people to work with. Had car trouble on vacation, these guys got me fixed-up and on my way in no time at all. More
How many days does it take to repair a sun roof? We are still waiting on the service department to repair our sun roof, been 3 days now. They keep giving us a day and time but don't finish. The third We are still waiting on the service department to repair our sun roof, been 3 days now. They keep giving us a day and time but don't finish. The third day, they closed down early without even calling us to let us know it was not ready. Now we have to wait until Monday. We have never experienced such inefficiency and poor customer service! More