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Greenway Kia North - Service Center

Longwood , FL

4.3
1,605 Reviews
Call Service Center (844) 599-0449

1,605 Reviews of Greenway Kia North - Service Center

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September 26, 2023

Charlie took good care of me. He provided me with the solution I needed considering I was going to drive from Orlando to Toronto! He also had my car washed Thank you Charlie! You’ More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie , Jose Vega
Report | Print
Sep 27, 2023 -

Greenway Kia North responded

Veronica, we're delighted to know that Charlie took such good care of you at Greenway Kia North! It's great to see he was able to provide the solution you needed for your long drive. Safe travels, and enjoy your clean car!

September 26, 2023

Great friendly service and great customer care and a wonderful staff and on time service More

by alvarise.james12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
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Sep 27, 2023 -

Greenway Kia North responded

Thank you for sharing this kind feedback with us! We appreciate your support here at Greenway Kia North.

September 25, 2023

Dylan was fabulous and went above and beyond in my sercice expectations. Highly recommend this service center. More

by MLDURANSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan, Steve Gansham, Jose Vega
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

We're delighted to know that Dylan exceeded your service expectations at Greenway Kia North! Thanks for recommending us, we truly appreciate it.

September 25, 2023

Five stars for Charles. This was possible because of Charles. Very responsible and take ownership. More

by velicea.baugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

Charles and the team are honored to receive your support. Thank you! - Greenway Kia North Team

September 25, 2023

Car was cleaned and oll changed and software updates are done .this is best service since new. More

by RLS2900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

We are thrilled to hear that our services were top-notch! Thank you for choosing Greenway Kia North and leaving a stellar review.

September 25, 2023

Already did this a few days ago Theo is very good Organize, communicates well and time estimates were spot on. More

by msokmensuer
Recommend Dealer
Yes
Employees Worked With
Theo
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

Thanks for your review! We're glad to know that Theo provided you with excellent service at Greenway Kia North. Your feedback is much appreciated, and we look forward to serving you again in the future.

September 25, 2023

The mechanic left my oil cap open and also did not fill my coolant. When I went to speak to my service rep I was told just to buy the coolant. This was my second and last time coming. More

by jeffp80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theo
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

I'm really sorry to read about your experience. It's important that our team provides thorough, accurate, and accommodating service, so it's concerning to see we've missed the mark during your visit. I'd like an opportunity to make things right - please get in touch when you can. Thank you, Jose Vega - Service Manager - 407-571-1234

Sep 25, 2023 -

jeffp80 responded

Thank you for responding Jose, but I will not be returning to your location. I went his morning and was brushed off by Theo like I was gum under her shoe. That kind of service is disappointing.

September 24, 2023

Theo was very helpful and kept me informed on my auto progress Very polite and professional More

by ltheodorakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

We are happy to hear from you! Thank you for choosing Greenway Kia North and for sharing your experience. Drive safely until we see you again!

September 24, 2023

The service staff need to make sure they give customers complete details of their issues and make sure they understand to make the right decision. More

by sdadkins52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

Thanks for your feedback. We always aim to provide clear and comprehensive information at Greenway Kia North, so we appreciate you bringing this to our attention. Your insights will help us improve!

September 24, 2023

Respectful and nice staff. The only thing I don’t like is the waiting part, can be long periods till you get your car back. More

by Abigailtop95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

Abigail, we appreciate your feedback and patience during the wait times at Greenway Kia North. We're always working to improve our service speed while maintaining quality. Thanks for sharing!

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